Page 26 - DDS FY2020 Annual Report

DDS AGENCY STRUCTURE

ANNUAL
REPORT
2020

VI Coordinator is responsible for investigating
complaints stemming from alleged discrimination
based on classifications protected by Title VI
of the Civil Rights Act (e.g. race, color, national
origin and disability). The Coordinator is also
responsible for drafting relevant policies and provides onboarding, training, and on-going use and
procedures, collecting and evaluating statistical support to over 900 Georgia courts and law enforcement
data, engaging in community outreach, and by phone, email and face-to-face communication. Erroneous
conducting compliance reviews and audits. The or incomplete conviction data can adversely impact public
Coordinator also directly corresponds with the safety, drivers, and revenue collection. As the GECPS
external customers. program owner, DDS understands our important role in
Aside from providing advice regarding laws that protecting public trust. In particular, GECPS is tasked with
impact driver’s licenses, the Legal Team also monitoring court citation processing for compliance with
participates in agency-wide and inter-agency state and federal regulations that require citations to be sent
projects. Currently, DDS the Legal Team is highly to DDS within 10 days of court disposition date. To improve
involved in the DRIVES Project, which is an our progress with monitoring efforts we have implemented
inter-agency enterprise system modernization a court auditing program, adding one Court Auditor to the
project. For such projects, the Legal Team team. Due to the Public Health Emergency, onsite visits to
provides guidance on agreements with private courts and in-person trainings were greatly impacted. To
vendors and other government agencies, as well adjust our operations during this time, the GECPS team
as guidance regarding proper administration, implemented virtual trainings to assist court clerks, provide
storage, usage, and protection of private data. GECPS Overview training, and to address transmission and
vendor issues. Additionally, the Court Auditor has been in
Overall, the Legal Team is actively involved
in projects springing from various divisions contact with numerous courts and has remotely observed
throughout the agency. The attorneys provide and assessed court processes. Desk audits continue to be
real-time advice for projects originating from conducted during the Public Health Emergency.
Information Technology, Project Management, FY2020 GECPS REPORTING
Regulatory Compliance, and special projects Month Reported Retuned Acceptance
directed by the Commissioner. the Legal Team To Court Rate
also provides guidance in employment actions July 2019 116,017 3,785 96.74%
and responds to complaints filed with the Equal August 2019 107,229 2,853 97.34%
Employment Opportunity Commission (EEOC). September 2019 103,020 2,900 97.19%
October 2019 106,852 2,881 97.30%
Additionally, the Legal Team oversees the November 2019 91,336 2,212 97.58%
Georgia Electronic Conviction Processing System December 2019 89,200 2,211 97.52%
(GECPS). This program ensures the prompt January 2020 104,877 2,611 97.51%
and accurate transmitting of convictions from February 2020 100,772 2,571 97.45%
Georgia courts and updating of driving records for March 2020 81,429 2,041 97.49%
Georgia and out-of-state licensees in a standard, April 2020 34,507 1,226 96.45%
electronic format. Over 300,000 transmissions May 2020 32,351 1,347 95.84%
are submitted quarterly. The GECPS team June 2020 59,696 2,006 96.64%
TOTAL: 10,27286 28644 97.21%

26 GEORGIA DEPARTMENT OF DRIVER SERVICES