Page 30 - DDS FY2020 Annual Report
P. 30

DDS             AGENCY STRUCTURE

         ANNUAL
         REPORT
         2020


                  Records Management            FY2020 RECORDS MANAGEMENT PERFORMANCE STATISTICS

                  This unit is responsible for   Document Type           Goal    Monthly      Achievement
                  receiving, archiving and                               (Days)   Production  Rate For Goal (Days)
                  entering information from   Citations                    10      1,269         81.84%
                  our field offices, courts and   OOS Citations            10      7,065         47.76%
                  other key business partners   OOS Citations E Form       10     6,905          42.91%
                  to update customer driver   Hearings Request                7     890          88.17%
                  records in a timely and    ALS                           7       1,644        89.52%
                  accurate manner.  Citations   Hearing Request (Payment Only)   7   67         72.95%
                  from all states must be    Hearing Results               7        826          91.36%
                  processed through this     Medical Certificates          4      4,050         95.25%
                  unit if a Georgia driver is   Motor Vehicle Re-port (MVR)   7     690           100%
                  convicted of a traffic offense   FTA                     14      1,377         77.55%
                  in any jurisdiction. This   Reinstatements (FTA DMS)     7       2,033        98.92%
                                                                                                 77.41%
                                                                                   3,136
                  unit also processes mail-in   License Surrender          21      3,882         57.64%
                                                                           21
                                             Suspension Up-dates
                  reinstatements and motor   Non-DMS Reinstatements        7        697           100%
                  vehicle reports (MVRs).
                  For Hire Endorsement                         Human Trafficking
                  To obtain a For Hire Endorsement, limousine   DDS supports an education and outreach
                  chauffeurs, taxi drivers, and ride share drivers   program backed by a Federal a grant award
                  must possess a valid Class C Georgia driver’s   totaling $312,576 from the U.S. Department of
                  license and not have any felony convictions on   Transportation, FMCSA, dedicated to improving
                  their criminal record for the seven-year period   safety on our Nation’s highways by combating
                  preceding date of application.  The applicant   human trafficking that involves commercial motor
                  must submit an online application and also   vehicles and personnel. This enables DDS to
                  upload an employment authorization letter    maintain a strong outreach program to help
                  from the transportation network company that   educate motorists how to recognize the signs of
                  intends to hire them. For U.S. Citizens, the C   trafficking and ways to report suspected activity.
                  Endorsement expires when their driver’s license
                  expires.  For Non-U.S. Citizens, it expires when
                  their immigration documents expire.  At the end
                  of FY2020, there were 10,986 For Hire Drivers in
                  Georgia.
                  Medical Review Unit
                  This unit is responsible for reviewing medical
                  information to determine whether drivers are
                  physically or mentally fit safely operate a motor
                  vehicle.  The Medical Unit receives advice and
                  recommendations from the Driver License
                  Advisory Board.  In FY2020, the unit processed
                  approximately 1,600 cases. Nearly 1,200 of these
                  cases resulted in license revocations.





   30                                                                          GEORGIA DEPARTMENT OF DRIVER SERVICES
   25   26   27   28   29   30   31   32