Page 12 - September 2020

PATIENT EXPERIENCE
Jerry the PA in interventional radiology is very kind and I know that he will always get my line in on the first time.

Stories From the Heart

“All the people in the clinic were pleasant "Katie did my x rays she was wonderful

and very professional. They put me at ease very caring and made me feel comfortable
and I do appreciate that.” about what was going to take place.
Thank you Katie"
“The two Techs were excellent. I have

never been treated like a VIP before. I was I love coming to Hopkins for my health care.
the VIP in that room. To me they were the My tech and his student were awesome.
A-team David was exceptional! Kind, considerate and compassionate. They
It was perfection!” made me feel at ease while I was there and
took great care of me. "

My Visit to Imaging was Awesome and
very Professional!! Big Ups to the Staff The entire team in radiology for my

working that Morning!! nuclear stress test were wonderful!

Jerry the PA in interventional radiology is Everyone was extremely kind and friendly.
very kind and I know that he will always get I felt comfortable the whole time.

my line in on the first time. Sarah and Melissa were fantastic.

I think my nurses name is Melissa. She could tell I was very nervous and she was so very kind

and amazing. She always had a smile on her face and made conversation with me to help me
feel more comfortable. She is the kind of nurse I want every time I go to the hospital.

Johns Hopkins Bayview has treated me as family in my battle against cancer. I can honestly say
my successful journey beating cancer would not have been possible without everyone

involved in my treatment and follow up visits.

The tech who performed my ultrasound was kind friendly and patient. She explained to me
what we were looking at but also made conversation with me otherwise.

“I got lost driving in from Virginia and the staff was the best in keeping me calm and offering
directions. This doesn’t t happen at the military treatment facilities. Kindness and helpfulness

and courteous go a long way and John Hopkins imaging team proves it all.

"I never have a problem with the Imaging Department. They are always just great! And this
past time during the Coronavirus pandemic, I was pleased to see that there was only one
person in the waiting room besides myself and he was on the far side of the room. So we
were very far from each other. The staff took every precaution to have the machines cleaned

after each person. I felt very comfortable very safe. Thank you for your extra effort."