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DESIGN
D4 Overview of ERDDS Interior Décor Concepts
D4.20 Self Order Kiosks (Acrelec NG32)
McDonald’s have a number of self order kiosk - A minimum of 25% SOK’s must be accessible as
(SOK) solutions allowing some flexibility into BS8300:2009+A1-2010 (figure 5). Where SOK’s
the design and layout in this area. SOK’s are are located in multiple areas of a restaurant
available as: (for example to two entrances), accessibility
should be considered in each location.
- Freestanding, double sided units
- Wall mounted (single sided) - Wall mounted kiosks should be set out to
714mm to the underside of the restaurant
SOK’s should be positioned in clear view of floor level.
all customers entering the restaurant and not
impact on the circulation or seating spaces Power and Data Requirements
adjacent to them. A number of other parameters Double sided kiosk 1x power 4x Lan
must be considered: Single sided kiosk 1x power 2x Lan
- SOK’s should be ideally located on the same Weight
side of the restaurant as the collect area on Double sided kiosk 140kg
the service counter. This minimises the amount Single sided kiosk 100kg
of customer cross over in the queuing areas.
Further SOK manufacturers information can be
- SOK’s should be no closer than 2m from the found on Aconex at:
entrance doors other than by acceptance of
the Governance Team. This is to prevent the Documents > Document Register > Restaurants
appearance of queues close to the entrance > Supply Chain Bulletins > Experience of the
which will deter other customers from entering Future IT Documentation
the restaurant.
- SOK’s should be no closer than 3m from the
service counter other than by acceptance of
the Governance Team.
- Space for queuing people must be allowed
to each operational side of the SOK’s as
demonstrated in the diagram below.
- SOK’s must not impact the minimum 3.0m
queue area and 1.8m path (including
allowable queue space to each SOK) other
than by acceptance of the Governance
Team.
- Maintenance access to SOK’s must be
maintained.
D4.20 Self Order Kiosks 5.0 25 July 2017
