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BURLINGTON, VERMONT                                          TENTATIVE PROGRAM

Please join NABCA in Vermont’s “Queen City”,            SUNDAY, OCTOBER 16
Burlington, for the 22nd Annual Administrators
Conference. Nestled between Lake Champlain              03:00 PM – 09:00 PM	 Registration
and the Green Mountains, Burlington is known            06:00 PM – 07:00 PM	 Welcome Reception
as a vibrant city that tech and creative businesses     07:00 PM – 09:00 PM	 Dinner
naturally migrate toward. As the largest city in
Vermont, Burlington has the dual pleasures of           MONDAY, OCTOBER 17	
having the sophistication of world-class dining,
shopping, and entertainment while also being an         07:00 AM – 08:30 AM	 Breakfast
outdoors enthusiast’s haven.                            08:30 AM – 11:30 AM	 Advisory Committee Meetings:
During the French and Indian and Revolutionary
wars, the proximity of this part of Vermont                                         Communications, Distribution Center Logistics,
to Canada and its accessibility through Lake                                        Education, Information Technology, Products &
Champlain, rendered it unsafe for early settlers. It                                Procedures, Regulatory
was not until 1783 that a settlement of more than       11:30 AM – 01:45 PM	Lunch
100 people was made. Thereafter, the growth                                         Control State – Industry Meetings (By Invitation Only)
of the Town was continuous and substantial.             02:00 PM – 03:00 PM	 • Training the Agents
Burlington’s location provided easy access to both                               • Public & Private Partners
international water-borne commerce and one of                                    • Control State Marketing Models
the most powerful mill sites in the region. The         03:15 PM – 04:15 PM	• ABC’s of RFP’s
opening of the Champlain Canal in 1823 provided                                  • Mollifying Millennials
a continuous water route from Lake Champlain to                                  • Communicating Control
the Hudson River in New York City. Burlington’s         06:00 PM – 07:00 PM 	 Reception
importance grew swiftly. The year 1830 marked           07:00 PM – 09:00 PM	 Dinner
an important turning point in the history of
Burlington, as the town was no longer just              TUESDAY, OCTOBER 18
another Vermont village; Burlington had entered
a period of growth that would last for over a half      07:00 AM – 08:30 AM 	 Breakfast
century and transform it into Vermont’s largest         08:30 AM – 09:30 AM 	• Servicing National Accounts
city. Burlington became a bustling lumbering
and manufacturing center and was incorporated                                    • Who Owns It?
as a city in 1865. Since then, Burlington has                                    • Brain Drain: “Alcohol’s Impact on the Brain”
consistently distinguished itself amongst other         09:45 AM – 10:45 AM 	• Connecting with Your Customer
cities.                                                                          • EMV & PCI Compliance
Among the many interesting facts about                                           • The Public Health Impact of Deregulation
Burlington is that the city is the least populous city  11:00 AM – 12:00 PM	• 20/20 Vision
in the United States to be the largest city within                               • Trade Practice Violations & Enforcement
a state. The popular ice cream enterprise Ben &                                  • “Craft” Product Issues
Jerry’s was founded in Burlington in a renovated        12:00 PM – 01:15 PM	 Lunch
gas station. It became a national brand, with retail    01:30 PM – 02:30 PM	 • General Business Ethics	
outlets in numerous cities. And in 2010, Forbes         	 • Science Speaks
magazine ranked the city as one of the “prettiest”      02:45 PM – 03:45 PM	 • General Session (TBD)
towns in America. Burlington’s residents are            06:00 PM – 07:00 PM	 Reception
diverse, forward-thinking, surrounded by scenic         07:00 PM – 09:00 PM	 Dinner
beauty and recreational opportunities while
steeped in culture and engaged in the growth of
their economy.
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