Page 14 - P4304.1-V112_PS Magazine - August 25 (print) (1)

Change is hard—But not changing
costs more
It’s natural to resist change, especially when
existing systems feel familiar. However,
maintaining outdated processes simply
because “that’s how we’ve always done it” is
no longer acceptable.
Dispensing has evolved. Daily deliveries are
now the norm, making it unnecessary to
carry weeks’ worth of medicines “just in case.”
A practical approach to implementation The key is prescription-led ordering: process
Here’s how to begin transitioning to a leaner prescriptions promptly, order to match them,
dispensary model: and manage turnaround times effectively—
typically 2–3 days.
Gain team buy-in: Explain the benefits Yes, some acute stock will always be
1. and address concerns. Change necessary, and that’s where a short, agreed

formulary comes in. Work with your GPs to
management requires collective
understanding and effort. identify key acute items and hold minimal
quantities—nothing more. A simple stock
template by therapy area can ensure essential

2. Establish a workflow: Aim for cover without excess.

twice-daily prescription processing
and ordering.

Communicate with patients: Less really is more
3. Set realistic expectations (e.g. 3-day Think of this new way of working like a meal-kit

turnaround) and use tools like SMS
service: you get precisely what you need, when
are ready.
to inform patients when prescriptions you need it. No waste, no clutter, no stress.
Dispensaries that embrace reduced stock
models report smoother operations, happier
Create an acute stock formulary:

4. Keep only what’s necessary for staff, and healthier finances. You’ll find fewer

owings, less double-handling, and a stronger

on-the-day prescribing from clinics.
alignment between workflow and prescription
demand. Even if you’re not ready to go fully
Use sales data: Identify top 10–20 stockless, a hybrid model can still bring

5. fast-moving lines and, if needed, order substantial benefits.
these in sensible bulk—without letting

So here’s the challenge: stop ordering stock
stock creep back up. A week’s worth is today. Clear the shelves. Order only what’s
more than enough.
needed for prescriptions in hand. You’ll
be surprised how quickly your dispensary
6. Review and adapt: Monitor stock levels, transforms—and how much simpler and more

evaluate efficiency, and be prepared to

profitable life becomes.

tweak the system.
Because in the end, smarter stock
management isn’t just about saving money—
it’s about creating a dispensary that works for
your team, your patients, and your future.
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