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DSQS – Declaring

Compliance By Caroline Pond

The Dispensary Services Quality Scheme (DSQS) came
into effect in September 2006 with an aim of ensuring
dispensing practices are working to provide a high quality
and professional service for their dispensing patients.
The scheme reflects similar quality standards set out for
Pharmacy. The scheme is voluntary, however I would be
very surprised if any of you are not participating, especially
given you will receive £2.58 per dispensing patient.

Each year dispensing practices who sign up for the scheme must
provide reassurance they are providing good professional practice by
submitting a self-declaration to the local Integrated Care Board (ICB)
Medicines Optimisation Team to demonstrate their compliance. If all
requirements are met, the dispensing practice is paid the relevant fee.

The quality requirements set out in the DSQS include:
• Dispensing staff training and/or experience

• Minimum level of staff hours
• Duty of confidentiality
• Standard operating procedures and risk management

• Patient information
• Review with patients of compliance and concordance with
use of medicines (DRUMS)
• Audit
• Assessment of performance against the criteria for payment

Participating practices must nominate a named and
accountable GP for the quality of the dispensing services

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