Page 17 - P4403.59-V71_Numark Pharmacy Magazine_December 25 -
P. 17

Then came Sarah at Scarborough Aston                        “The assessor was very
               Pharmacy, who hadn’t faced an inspection in                 communicative, engaging with
               nearly eight years. For her, the Health Check               pharmacists, staff, and myself. He
               offered more than compliance – it restored calm.            quickly pointed out areas of non-
               “Kieran quickly put us at ease,” Sarah said. “It            compliance and helped us find the
               was interactive, engaging, and made the whole               paperwork and resources we needed.”
               team feel part of it.”
                          The simple red-amber-green                                  The Health
                          report system helped her prioritise
                          improvements and tackle critical                            Check took
                          actions before the busy season.

                          By December 2024, the service had                             the stress
                          gained a new reputation – not as
                          a formality, but as a stress reliever.                             out of
                          Chris Holmes of Medicentre Chemists,
                          Jesmond summed it up perfectly:                            inspections.

                          “The Health Check felt like an actual
                          inspection, but with a relaxed and
                          supportive feel. It took the stress out
                          of the process and gave us the tools to
                          make real improvements.”
                          By April 2025, that reputation had
                          only grown stronger. Bridget, a
                          Numark member and superintendent
                          pharmacist and her team took
                          advantage of the service to put her
                          pharmacy through its paces and she
                          couldn’t recommend it more highly.

                          One of the biggest takeaways for
                          Bridget was the clarity of the feedback
                          and the action plan.                             Expanding horizons –
                                                                           Northern Ireland joins
                                                                           the journey

                                                                           January 2025 saw the service expand
                                                                           to Northern Ireland, a milestone that
 It felt like we were getting help                                         extended Numark’s inspection-ready
                                                                           ethos even further.
 rather than being evaluated.                                              With new challenges facing the
                                                                           sector and growing pressure around
                                                                           compliance, the Northern Ireland
                                                                           rollout couldn’t have come at a
                                                                           better time.

                                                                           “Our Health Check is like your
                                                                           personal guide to staying
                                                                           inspection-ready,” Kieran explained
                                                                           at launch. “It gives you peace of mind
                                                                           that you’re covered.”

                                                                           Led by an experienced team of GPhC-
                                                                           registered technicians and NVQ2-
                                                                           qualified support staff, the Northern
                                                                           Ireland expansion brought the same
                                                                           hands-on expertise to a new audience
                                                                           delivering clear feedback, simple
                                                                           action plans, and that same trademark
                                                                           Numark reassurance.

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         P4403.59-V71_Numark Pharmacy Magazine_December 25 -.indd   17                                           10/11/2025   12:45:12
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