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Training

All training must be done by an appropriate
provider (such as the NHS, your local safeguarding
board or CPPE in England, WCPPE in Wales and
NES in Scotland) and must be repeated at two
yearly intervals. Our expectation for levels of
training is below;

Role Level of training

All Pharmacy Staff including Pharmacists and Level two
Technicians

All members of the Superintendents Team Level three

Support staff within the Superintendents Office. Level two

Confidentiality and information sharing Requests for information from external
agencies must be made in writing stating the
It is important that patient confidentiality is
always maintained throughout the safeguarding legislation they are applying for the information
process and that documentation is maintained under and their reason for their request. All
and secured appropriately as they may be required information requests must be addressed to
as evidence at a future date. However, pharmacists the Superintendents Office in the first instance.
have a duty to share information as appropriate No information relating to Safeguarding
during their practice in line with guidance from the concerns must be shared without contacting
General Pharmaceutical Council (Guidance on Superintendents Office or the Group Data
Patient Confidentiality, available at: Protection Team.
http://www.pharmacyregulation.org/
sites/default/files/Guidance%20on%20
Confidentiality_April%202012.pdf)
However all staff must understand and comply
with the company Information Governance Policies
as well as considering their obligations under the
relevant legislations that govern safeguarding
Children and Adults at Risk.

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