Page 16 - P4304.1-V104_PS Magazine - December 24
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TIPS
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As a team, day to day we complete Golden Tote
This month, we talk to Grace Cooper GOLDEN TOTE
about Golden Tote and how it can demonstrations, install the Golden Tote solution
benefit PSUK members. Grace, a Senior into dispensaries that have signed up for the
Implementor at PHOENIX, has been system and complete face to face training with
helping PSUK members with Golden Tote all members of the dispensary team, so they are
for the past two years. She’s been with set up and ready to go. Golden Tote helps GP
PHOENIX for 10 years, starting her career practices save time and manage stock more
efficiently. By reducing dispensary stock levels by
at 16 in Rowlands Pharmacy, Tenbury up to 45%, it helps free up space and keeps costs
Wells, Worcestershire. Since then, she down. Staff can reclaim hours each month to
has worked her way up, completing her focus on patient care, while the system’s flexible
Medicine Counter Assistant course, then ordering options mean that you’re not locked
her Dispensary Assistant course, and is into one supplier. Golden Tote also provides real-
now a qualified ACPT. time updates on stock availability and pricing,
and even blocks high-cost items from exceeding
Tenbury Wells was the first trial site to use Golden budget limits. It simplifies inventory while ensuring
Tote in April 2020, and from the very beginning I GPs have what they need to run smoothly
loved using the solution. The impact it made on
our day to day working in the dispensary was Part of my role includes working on the
massive and the increase in safety and speed of development and improvement of Golden
Tote, completing all UAT testing, reviewing all
work I could get through in a day was amazing!
Golden Tote SOPs, flowcharts and other training
From using it myself for months and feeling the materials. I also train all the new members of our
benefits of Golden Tote, drew me to joining the team with my 13 years of knowledge, and my own
Implementor Team, I knew I wanted to help other hands-on experience with using Golden Tote in
dispensaries in the same way it helped me. This the dispensary.
leads me to my current position at PHOENIX,
Senior Consultancy Implementor, heading up a
team of four Golden Tote Implementers, who cover
the whole of the UK.
16 PS Magazine | Tips From The Field Buy direct online at PSUK.co.uk
14/11/2024 16:04:58
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