Page 30 - P4403.59-V69 Numark Pharmacy Magazine october
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YOUR QUESTIONS ANSWERED                                                                                                                                                 0800 783 5709


                                                                                                                                                                                  numark@jensten.co.uk

          BY YOUR INSURANCE TEAM.                                                                                                                                        What are the most common services

                                                                                                                                   Does the Hiscox shop insurance
                                                                                                                                   policy cover Employers Liability?     we are asked to add cover for?
          Answers based on 10+ years of experience working with                                                                    Yes, the Hiscox shop insurance        We’re frequently asked to add cover
          pharmacies                                                                                                               policy does include Employers'        for a range of additional services as      Making changes to
                                                                                                                                                                         healthcare businesses grow and
                                                                                                                                   Liability cover as standard. This
                                                                                                                                   applies to all staff members,         diversify. Some of the most common
                                                                                                                                   including part-time workers,          services requested include:                your policy
                                                                                                                                   volunteers, and work experience          Phlebotomy – blood-taking
          How are policy documents, including            How do I make a claim or report a                                         students who may be placed at            services are increasingly offered       If you're offering any new
          professional indemnity certificate sent?       notification of a dispensing error?                                       your pharmacy through schools.           by clinics and pharmacies, and          services mentioned — or
          All policy documents, including your           If you need to make a claim or report a                                   If you're not sure if you're covered,    can be easily added to your             planning to introduce them — it's
          professional indemnity certificate, are sent   potential dispensing error, we're here to                                 please get in touch with us as           policy.                                 essential to inform us in
                       dp jensten
          to you via email approximately 30 days         support you every step of the way. Our                                    soon as possible.                        Cryotherapy – often used for skin       advance so we can ensure
          prior to your policy renewal date. This gives  experienced claims handlers are on hand to                                                                         treatments or wart removal, this        you're properly covered. Each
          you ample time to review the details and       guide you through the process, offering                                                                            requires specific cover due to the      service carries different levels
          ensure everything is in order before the       practical advice and helping to minimise any                                                                       specialist equipment and                of risk, so having the right cover
          renewal takes effect. Please ensure that the   potential impact on your business.                                                                                 procedures involved.                    in place protects both your
          email address you have provided to us is       To begin, simply give us a call on 0800 783                                                                        Weight Loss Services – whether          business and your patients.
          current and actively monitored, as all         5709. You’ll be asked to provide some key                                                                          this includes medical
          communications regarding your policy will      details, such as: The date and nature of the                                                                       consultations or prescribing,           If you do need to make any
          be sent there. It's also a good idea to check  incident, Who was involved (if applicable),                                                                        many providers now offer                amendments to your policy(s) in
          your junk folder, as sometimes automated       Any supporting documentation (e.g. records,                                                                        structured weight management            addition to new services - some
          emails can be mistakenly filtered out.         prescriptions, witness statements), Any                                                                            services.                               examples of this could be:
                                                         steps you’ve taken so far.                                                                                         Aesthetic Treatments – such as          increasing/decreasing your
                                                         It’s important to notify us as soon as                                                                             dermal fillers, Botox, or other         sums insured amounts,
         How much Fridge stock is automatically          possible, even if you're unsure whether a                                                                          cosmetic procedures. These are          amending your turnover or
         covered on a shop policy with Hiscox?           formal claim will arise. Early notification                                                                        high-risk areas that should             business interruption, adding
         The standard cover is £7,000. However, you      allows us to offer the best possible support                                                                       always be specifically declared         private services - please call us
         can have up to £15,000 in one fridge, and       and, where necessary, liaise with insurers or                             I have different policies on different   and covered.                            and we can discuss this further
         we would require further information from       legal representatives on your behalf.                                     dates throughout the calendar year,      Vitamin Injections – including B12      with you.
          you. If you require more than £7,000 to be     Whether it’s a minor issue or a more serious                              can I bring these in line?               and other vitamin injections that
          covered, please call us, and we can discuss    incident, we’re here to help resolve it quickly,                          Yes, absolutely. We understand that      are increasingly popular and            It is important that your policy is
         the next steps of getting this amended.         professionally, and with minimal disruption                               managing multiple renewal dates          often offered as part of wellness       up to date with any changes you
                                                         to your business.                                                         can be time-consuming and easy to        services.                               make within your pharmacy.
                                                                                                                                   overlook. To make things simpler for     Travel Vaccinations – providing
          Am I covered as standard for independent prescribing working within    Are pharmacist locums covered on my               you, we can align your policies to a     cover for administering vaccines        Our role is not just about
          my area of competency?                                                 professional indemnity policy?                    common renewal date, meaning all         to patients travelling abroad,          arranging insurance policies for
          Independent Prescribing isn’t cover as standard on your policy. This is  Yes, your professional indemnity policy does    your policies will renew on the same     which may include more                  you; it’s about making sure that
          an additional service that will need to be added. We will require the  provide cover for pharmacist locums, as well      day each year.                           specialised or region-specific          you have the appropriate
          full name and registration number of the Independent Prescriber and    as all other staff and engaged individuals        This can help streamline your admin,     treatments.                             policies and levels of cover for
          there will be an additional fee for either, face to face, online or both.   working within your organisation, provided   reduce the risk of missing a renewal,    COVID-19 & Flu Vaccinations –           your pharmacy, so you are not
                                                                                 they are appropriately trained and                and make budgeting for your              seasonal and pandemic-related           carrying undue risk.
                                                                                 operating within their area of professional       insurance easier.                        vaccinations are still relevant,
         How is payment taken for            Do I need to notify you if I have   competency. This includes locum                   To arrange this, please get in touch     especially for clinics involved in      Scan for
         insurance?                          sold the pharmacy?                  pharmacists who do not hold their own             with us before your next renewal so      public health support.                  Website
         Payment is taken via Numark         Yes, you will need to notify us.    individual insurance, ensuring that they are      we can review your existing policies
          Central collection system, this    The insurance will not              still protected under your policy while           and discuss the best way to bring
          means it can take up to 60 days    automatically transfer to the       carrying out duties on your behalf. It’s          them in line.                                                                   Article author:
          for payment to clear and will      new directors and a new policy      important that any locum or team member                                                                                           Stephanie Hanratty-Kilty
          show on your statement from        will need to be put in place for    is acting within the scope of their                                                                                               Account Director
          Numark – don’t worry, your         them. The director is the           professional qualifications and local
          insurance is in place from the     controlling mind of the business.   regulatory requirements.
          date stated on your policy         Please call us and we can begin
         documents.                          the process for you.                                                                  Numark Insurance Services is a trading name of Jensten Insurance Brokers Limited which is authorised and regulated by the
                                                                                                                                   Financial Conduct Authority. Registered in England and Wales. Our company registration number is 08284692. Our registered office is
                                                                                                                                   Beaufort House, 15 St. Botolph Street, London EC3A 7BB. Phoenix Healthcare Distribution Ltd trading as Numark is an Introducer
                                                                                                                                   Appointed Representative to Jensten Insurance Brokers Limited.
         P4403.59-V69 Numark Pharmacy Magazine october.indd   30                                                 11/09/2025   13:25:42
         P4403.59-V69 Numark Pharmacy Magazine october.indd   30
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