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YOUR QUESTIONS ANSWERED 0800 783 5709
numark@jensten.co.uk
BY YOUR INSURANCE TEAM. What are the most common services
Does the Hiscox shop insurance
policy cover Employers Liability? we are asked to add cover for?
Answers based on 10+ years of experience working with Yes, the Hiscox shop insurance We’re frequently asked to add cover
pharmacies policy does include Employers' for a range of additional services as Making changes to
healthcare businesses grow and
Liability cover as standard. This
applies to all staff members, diversify. Some of the most common
including part-time workers, services requested include: your policy
volunteers, and work experience Phlebotomy – blood-taking
How are policy documents, including How do I make a claim or report a students who may be placed at services are increasingly offered If you're offering any new
professional indemnity certificate sent? notification of a dispensing error? your pharmacy through schools. by clinics and pharmacies, and services mentioned — or
All policy documents, including your If you need to make a claim or report a If you're not sure if you're covered, can be easily added to your planning to introduce them — it's
professional indemnity certificate, are sent potential dispensing error, we're here to please get in touch with us as policy. essential to inform us in
dp jensten
to you via email approximately 30 days support you every step of the way. Our soon as possible. Cryotherapy – often used for skin advance so we can ensure
prior to your policy renewal date. This gives experienced claims handlers are on hand to treatments or wart removal, this you're properly covered. Each
you ample time to review the details and guide you through the process, offering requires specific cover due to the service carries different levels
ensure everything is in order before the practical advice and helping to minimise any specialist equipment and of risk, so having the right cover
renewal takes effect. Please ensure that the potential impact on your business. procedures involved. in place protects both your
email address you have provided to us is To begin, simply give us a call on 0800 783 Weight Loss Services – whether business and your patients.
current and actively monitored, as all 5709. You’ll be asked to provide some key this includes medical
communications regarding your policy will details, such as: The date and nature of the consultations or prescribing, If you do need to make any
be sent there. It's also a good idea to check incident, Who was involved (if applicable), many providers now offer amendments to your policy(s) in
your junk folder, as sometimes automated Any supporting documentation (e.g. records, structured weight management addition to new services - some
emails can be mistakenly filtered out. prescriptions, witness statements), Any services. examples of this could be:
steps you’ve taken so far. Aesthetic Treatments – such as increasing/decreasing your
It’s important to notify us as soon as dermal fillers, Botox, or other sums insured amounts,
How much Fridge stock is automatically possible, even if you're unsure whether a cosmetic procedures. These are amending your turnover or
covered on a shop policy with Hiscox? formal claim will arise. Early notification high-risk areas that should business interruption, adding
The standard cover is £7,000. However, you allows us to offer the best possible support always be specifically declared private services - please call us
can have up to £15,000 in one fridge, and and, where necessary, liaise with insurers or I have different policies on different and covered. and we can discuss this further
we would require further information from legal representatives on your behalf. dates throughout the calendar year, Vitamin Injections – including B12 with you.
you. If you require more than £7,000 to be Whether it’s a minor issue or a more serious can I bring these in line? and other vitamin injections that
covered, please call us, and we can discuss incident, we’re here to help resolve it quickly, Yes, absolutely. We understand that are increasingly popular and It is important that your policy is
the next steps of getting this amended. professionally, and with minimal disruption managing multiple renewal dates often offered as part of wellness up to date with any changes you
to your business. can be time-consuming and easy to services. make within your pharmacy.
overlook. To make things simpler for Travel Vaccinations – providing
Am I covered as standard for independent prescribing working within Are pharmacist locums covered on my you, we can align your policies to a cover for administering vaccines Our role is not just about
my area of competency? professional indemnity policy? common renewal date, meaning all to patients travelling abroad, arranging insurance policies for
Independent Prescribing isn’t cover as standard on your policy. This is Yes, your professional indemnity policy does your policies will renew on the same which may include more you; it’s about making sure that
an additional service that will need to be added. We will require the provide cover for pharmacist locums, as well day each year. specialised or region-specific you have the appropriate
full name and registration number of the Independent Prescriber and as all other staff and engaged individuals This can help streamline your admin, treatments. policies and levels of cover for
there will be an additional fee for either, face to face, online or both. working within your organisation, provided reduce the risk of missing a renewal, COVID-19 & Flu Vaccinations – your pharmacy, so you are not
they are appropriately trained and and make budgeting for your seasonal and pandemic-related carrying undue risk.
operating within their area of professional insurance easier. vaccinations are still relevant,
How is payment taken for Do I need to notify you if I have competency. This includes locum To arrange this, please get in touch especially for clinics involved in Scan for
insurance? sold the pharmacy? pharmacists who do not hold their own with us before your next renewal so public health support. Website
Payment is taken via Numark Yes, you will need to notify us. individual insurance, ensuring that they are we can review your existing policies
Central collection system, this The insurance will not still protected under your policy while and discuss the best way to bring
means it can take up to 60 days automatically transfer to the carrying out duties on your behalf. It’s them in line. Article author:
for payment to clear and will new directors and a new policy important that any locum or team member Stephanie Hanratty-Kilty
show on your statement from will need to be put in place for is acting within the scope of their Account Director
Numark – don’t worry, your them. The director is the professional qualifications and local
insurance is in place from the controlling mind of the business. regulatory requirements.
date stated on your policy Please call us and we can begin
documents. the process for you. Numark Insurance Services is a trading name of Jensten Insurance Brokers Limited which is authorised and regulated by the
Financial Conduct Authority. Registered in England and Wales. Our company registration number is 08284692. Our registered office is
Beaufort House, 15 St. Botolph Street, London EC3A 7BB. Phoenix Healthcare Distribution Ltd trading as Numark is an Introducer
Appointed Representative to Jensten Insurance Brokers Limited.
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