Page 31 - P4403.59-V69 Numark Pharmacy Magazine october
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YOUR QUESTIONS ANSWERED                                   0800 783 5709


                                                           numark@jensten.co.uk

 BY YOUR INSURANCE TEAM.                          What are the most common services

            Does the Hiscox shop insurance
            policy cover Employers Liability?     we are asked to add cover for?
 Answers based on 10+ years of experience working with  Yes, the Hiscox shop insurance  We’re frequently asked to add cover  NUMARK INSURANCE SERVICES
 pharmacies   policy does include Employers'      for a range of additional services as      Making changes to
                                                  healthcare businesses grow and
            Liability cover as standard. This
            applies to all staff members,         diversify. Some of the most common
            including part-time workers,          services requested include:                your policy
            volunteers, and work experience          Phlebotomy – blood-taking
 How are policy documents, including  How do I make a claim or report a  students who may be placed at  services are increasingly offered  If you're offering any new
 professional indemnity certificate sent?  notification of a dispensing error?  your pharmacy through schools.  by clinics and pharmacies, and  services mentioned — or
 All policy documents, including your  If you need to make a claim or report a  If you're not sure if you're covered,  can be easily added to your  planning to introduce them — it's
 professional indemnity certificate, are sent  potential dispensing error, we're here to  please get in touch with us as  policy.  essential to inform us in
 to you via email approximately 30 days  support you every step of the way. Our  soon as possible.   Cryotherapy – often used for skin  advance so we can ensure
 prior to your policy renewal date. This gives  experienced claims handlers are on hand to  treatments or wart removal, this  you're properly covered. Each
 you ample time to review the details and  guide you through the process, offering  as 33    service carries different levels
                                                     requires specific cover due to the
 ensure everything is in order before the  practical advice and helping to minimise any  specialist equipment and  of risk, so having the right cover
 renewal takes effect. Please ensure that the  potential impact on your business.  procedures involved.  in place protects both your
 email address you have provided to us is  To begin, simply give us a call on 0800 783  Weight Loss Services – whether  business and your patients.
 current and actively monitored, as all  5709. You’ll be asked to provide some key  this includes medical
 communications regarding your policy will  details, such as: The date and nature of the  consultations or prescribing,  If you do need to make any
 be sent there. It's also a good idea to check  incident, Who was involved (if applicable),  many providers now offer  amendments to your policy(s) in
 your junk folder, as sometimes automated  Any supporting documentation (e.g. records,  structured weight management  addition to new services - some
 emails can be mistakenly filtered out.  prescriptions, witness statements), Any  services.  examples of this could be:
 steps you’ve taken so far.                          Aesthetic Treatments – such as          increasing/decreasing your
 It’s important to notify us as soon as              dermal fillers, Botox, or other         sums insured amounts,
 How much Fridge stock is automatically  possible, even if you're unsure whether a  cosmetic procedures. These are  amending your turnover or
 covered on a shop policy with Hiscox?  formal claim will arise. Early notification  high-risk areas that should  business interruption, adding
 The standard cover is £7,000. However, you  allows us to offer the best possible support  always be specifically declared  private services - please call us
 can have up to £15,000 in one fridge, and  and, where necessary, liaise with insurers or  I have different policies on different  and covered.  and we can discuss this further
 we would require further information from  legal representatives on your behalf.  dates throughout the calendar year,  Vitamin Injections – including B12  with you.
 you. If you require more than £7,000 to be  Whether it’s a minor issue or a more serious  can I bring these in line?  and other vitamin injections that
 covered, please call us, and we can discuss  incident, we’re here to help resolve it quickly,  Yes, absolutely. We understand that  are increasingly popular and  It is important that your policy is
 the next steps of getting this amended.   professionally, and with minimal disruption  managing multiple renewal dates  often offered as part of wellness  up to date with any changes you
 to your business.  can be time-consuming and easy to  services.                             make within your pharmacy.
            overlook. To make things simpler for     Travel Vaccinations – providing
 Am I covered as standard for independent prescribing working within  Are pharmacist locums covered on my  you, we can align your policies to a  cover for administering vaccines  Our role is not just about
 my area of competency?  professional indemnity policy?  common renewal date, meaning all  to patients travelling abroad,  arranging insurance policies for
 Independent Prescribing isn’t cover as standard on your policy. This is  Yes, your professional indemnity policy does  your policies will renew on the same  which may include more  you; it’s about making sure that
 an additional service that will need to be added. We will require the  provide cover for pharmacist locums, as well  day each year.  specialised or region-specific  you have the appropriate
 full name and registration number of the Independent Prescriber and  as all other staff and engaged individuals  This can help streamline your admin,  treatments.  policies and levels of cover for
 there will be an additional fee for either, face to face, online or both.   working within your organisation, provided  reduce the risk of missing a renewal,  COVID-19 & Flu Vaccinations –  your pharmacy, so you are not
 they are appropriately trained and  and make budgeting for your  seasonal and pandemic-related  carrying undue risk.
 operating within their area of professional  insurance easier.  vaccinations are still relevant,
 How is payment taken for  Do I need to notify you if I have  competency. This includes locum  To arrange this, please get in touch  especially for clinics involved in  Scan for
 insurance?  sold the pharmacy?  pharmacists who do not hold their own  with us before your next renewal so  public health support.  Website
 Payment is taken via Numark  Yes, you will need to notify us.  individual insurance, ensuring that they are  we can review your existing policies
 Central collection system, this  The insurance will not  still protected under your policy while  and discuss the best way to bring
 means it can take up to 60 days  automatically transfer to the  carrying out duties on your behalf. It’s  them in line.  Article author:
 for payment to clear and will  new directors and a new policy  important that any locum or team member  Stephanie Hanratty-Kilty
 show on your statement from  will need to be put in place for  is acting within the scope of their  Account Director
 Numark – don’t worry, your  them. The director is the  professional qualifications and local
 insurance is in place from the  controlling mind of the business.  regulatory requirements.
 date stated on your policy  Please call us and we can begin
 documents.   the process for you.   Numark Insurance Services is a trading name of Jensten Insurance Brokers Limited which is authorised and regulated by the
            Financial Conduct Authority. Registered in England and Wales. Our company registration number is 08284692. Our registered office is
            Beaufort House, 15 St. Botolph Street, London EC3A 7BB. Phoenix Healthcare Distribution Ltd trading as Numark is an Introducer
            Appointed Representative to Jensten Insurance Brokers Limited.
                                                                                                                 11/09/2025   13:25:43
         P4403.59-V69 Numark Pharmacy Magazine october.indd   31
         P4403.59-V69 Numark Pharmacy Magazine october.indd   31                                                 11/09/2025   13:25:43
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