Page 6 - V4_Phoenix_pharmaca_automation_guide

AUTOMATION CHANGES THE WHOLE SYSTEM

Benefits far beyond the dispensing process.

Dispensary robots automate the storage, retrieval, and dispensing of Rx and OTC medications,

reducing operational friction. Their effects, however, are system-wide:

Operational Efficiency: Storage and Inventory Management: Maximized Customer-Facing Time: Freed from
Automating dispensing and stocking frees Robotic systems ensure precise stock con- manual logistics, pharmacy teams gain more

up to 2.5 hours of back-office work per day¹, trol and preferential offloading, reducing time for consultations, services, and commercial

creating capacity for higher-value activities. waste from expired products by up to 25%². interactions.

Workplace Experience: Safety and Reliability: With a 91% reduction Space Efficiency: High-density robotic storage

Pharmacies report improved staff satisfac- in medication errors³, robots significantly can reduce space requirements by up to 30%⁴,
tion improve process reliability and dispensing unlocking capacity for more productive revenue-
driven by reduced repetitive tasks, smoother accuracy. generating areas.

workflows, and improved ergonomics.

¹ Internal Study with Meditech, Robot Activity Simulation, BENU Belgium – 30 minutes/day saved on dispensing and approx. 3 hours/day on stocking
² Journal of Research in Pharmaceutics, Volume 1, Issue 1, June 2024: Pharmacy automation and robotics in healthcare, R. Singh
³ Faisal Almutairi, G., How Rowa automated machines help pharmacy departments, King Fahad Medical City, Riyadh SA, December 2023, International Journal of Healthcare Sciences
06 ⁴ Interviews with Automation Technology Providers, 2025 07