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• encourage student’s use of library resources.
• provide specialized reference services to faculty.
3. Assist students and staff in becoming competent in their use of the library.
Librarians will:
• provide class presentations.
• assist with class library assignments.
• provide bibliographic instruction on new library technologies and
reference resources.
4. Provide and maintain an accurate, relevant, and timely reference collection
that fulfills the needs of the ISU.
5. Provide a conducive learning environment.
6. Provide easy access to the reference staff.
7. Maintain a professional, highly trained reference staff.
8. Provide the most current library reference technologies.
b. Policy
Reference books are for library use only.
1. Reference queries
There are two types of reference queries:
a. The ready reference/directional queries
The questions may be just a request for a direction of the location of
a certain material and which involved a very limited search of the
collection or even none at all.
b. Search questions
These questions need an exhaustive search of all resources to be able
to present a satisfactory answer.
2. Search Strategies
The following steps are taken by the Reference librarian in locating
answers to the queries:
a. Establish and negotiate the query with the client. Select the types of
answer providing tools.
b. Within the answer providing tools, select several titles to search from.
c. Conduct the search to select the answer, and then submit this to the client
d. See if the answer is satisfactory for him, if not, renegotiate the query.
3. Information Resources
The use of different types of information resources shall be subjected to
the following conditions:
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