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Health Care – Hospitals

Line of business (LOB) areas          Sales role                    Top priorities and challenges
• Hospital administration             • Vendor evaluation           • Clinician mobility, consultant access
• Business affairs                    • Budget qualification        • Patient experience
                                      • Contract negotiation        • Cost control-reducing operating budget (OPEX) and capital
                                      • Procurement                 expenditures (CAPEX) without sacrificing patient care/quality
                                                                    • Implement new EMR and PACS systems
LOB business function                                               • Compliance with regulations (HIPAA, PCI, ACA)
                                                                    • Staff satisfaction
Manage the business affairs of the hospital or clinic.
                                                                   Message Themes
Responsibilities include physical plant, infrastructure, billing,  • Cost savings and efficiency
computer systems, government compliance, risk management,          • Maximizing investments
strategic planning, leadership                                     • Compliance
                                                                   • User experience
LOB management involved in sale
Hospital administrator                                             Learn more:
Executive director/regional manager                                Top issues confronting hospitals
Business manager                                                   10 challenges and opportunities for hospitals in 2015
Chief of staff/Chief medical officer

Case studies                  Seattle Children’s

Meander Medisch Centrum
Hospital
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