Page 98 - BOSC-P Vodafone Apr 2017

Hard Cash-Flow Input Examples

Real Costs Perceived Costs

• Capital Expenditures • Time To Market

• Operational Expenditures
• Lower Customer Satisfaction
• Upgrade Costs
• IT not adding business value
• Vendor Services
• Inefficient processes
• Total Cost Of Ownership (TCO)
• Increased use of Shadow IT

• Increased Risk