Page 49 - CSSW - Comstor Proactive Services Participant Version 1.1
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Addressing the Common Blockers (II)
“We Don’t Need It”
We have a warranty
• Review what Support Services are needed to
proactively support the customer’s needs –
reactively and proactively
We didn’t “use” the incidents/break-fix
• Review Opportunity for a positive consulting
engagement
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