Page 49 - CSSW - Comstor Proactive Services Participant Version 1.1

Addressing the Common Blockers (II)
“We Don’t Need It”

We have a warranty

• Review what Support Services are needed to

proactively support the customer’s needs –

reactively and proactively

We didn’t “use” the incidents/break-fix

• Review Opportunity for a positive consulting

engagement

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