Page 17 - BOSC-P Vodafone
P. 17

Selling Outcomes to the Vertical Markets





                                                                                                                     The more
                All                 By understanding                             … recommend and

          customers,               customer’s specific                            also sell the most                knowledge
                                                                                                                      able we
          regardless                needs, we can …                             appropriate solutions                are about
           of vertical                                                                                                    the

            market,               Technology, solutions and services should NOT

                are                          be the focus of our discussion …                                       customer’s
          interested                          ... Instead, we want to focus on:                                     needs, the

           in talking            • Customer conversation on why/how they are                                        more likely
                                                                                                                      it is that
         about their                 planning to meet their needs, achieve specific                                 customers

         businesses                     goals, or prepare for meeting future needs
                                                                                                                          will
           and their                                                                                                  respond

            specific            By identifying potential                       ... we help customers

             needs                      solutions ...                            achieve their goals!                positively
                                                                                                                   to our help!
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