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Business Agility and Speed of Deployment







                                                                                                “I need to get a
                                                                                                new Contact
                                                                                                Center CRM
                                                                                                application rolled
                                                                                                out next month.”
                Typical Steps in
                Application Deployment
                with Traditional IT



                How long does it take?










                                                                                               Update
                                  Create     Check
                        Identify                      Request                      Take delivery   Operating   Load   Set up user
                       compute and   specification   application   pricing from   Get approval   Place PO for   and set up   System and   application   profiles and
                      storage needs  for equipment   licencing  supplier  to spend  equipment  configuration  configure   and test  launch
                                  supply     needs
                                                                                                BIOS
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