Page 126 - BTEABVD
P. 126
Customer Business Reviews
Types of Content to Include:
• Milestones achieved thus far
• Return on Investment (ROI) figures
• Expansion of the value proposition from their perspective
• Additional use case they are exploring or you have noticed
• Upcoming implementation phases
• New products or features they might be interested in
• Results from the previous period (eg week, month, quarter)
• Major roadblocks or obstacles to attaining success
