Page 38 - BTEABVD
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Customer Exposure
Preparing the Customer for a Customer/Prospect Conversation:
EXERCISE 1: 20 mins
Now work together as a team to discuss and agree the following:
1. What activities can you propose to your prospect/customer to help them
gain information and knowledge about potential technology solutions?
2. What do/could your organization offer to the customer either directly or
through Cisco to help them understand how technology might assist them?
3. Who within your prospect/customer organization might be the right person
or people to propose these activities to?
