Page 50 - BOSC-P (2019) - Business Outcome Selling - 2 days
P. 50

Identifying New Stakeholder Needs




        Role                HRD             MKD                FD              SD              CSD             LEG              PRD



        Responsibility   Staff           Marketing        Financial       Sales            Customer         Legal           Product
                         Performance     Performance      Performance     Performance      Service          Requirements    Development

                Top 5    • Reduce
          Outcomes &      staff
                 KPIs     turnover
                         • Cost of hire
                         • Time to
                          competence
                         • Training
                          cost per
                          employee
                         • Length of
                          service
                Top 3    Oracle
            Systems /    Workday
                 ISVs    Bullhorn
   45   46   47   48   49   50   51   52   53   54   55