Page 12 - Demo

Wrapping Up
The recommendations above can and should be considered as components of a larger strategy. As governments begin to plan for and draw down their recovery funds, they are combining our recommendations for maximum benefit. For example, as unemployment programs expanded during the pandemic, they highlighted the lack of capability and scalability in legacy insurance and benefits systems across the country. To make matters worse, public sector organi- zations experienced a dramatic uptick in fraudulent benefit claims that they were not able to easily identify or prevent. In February 2021, the inspector general’s office of the Labor Department estimated that more than $63 billion had already been improperly paid out as a result of fraud or errors.
By investing in both the modernization of legacy systems and the targeted application of a comprehensive analytics program, organizations like yours are seeing better and more automated customer service while ensuring that tax dollars are being dispersed fairly, accurately and in accordance with all local and federal mandates.
THESE RECOMMENDATIONS SHOULD BE APPLIED BOTH TACTICALLY AND STRATEGICALLY.
• Where is your organization on its transformation journey?
• Which of your systems are most vulnerable from both a cybersecurity and functionality perspective?
• How would these recommendations resonate with your leadership AND move your organization most effec-
tively toward becoming a connected, intelligent enterprise?
Answering these questions will give you a strong blueprint to match organizational priorities with the opportunities brought by ARPA funding, ultimately generating a compelling business case to serve your organization and your constituents and achieve the maximum benefit of these federal funds.
Technology infrastructure is critical infrastructure. Using ARPA funds to modernize your legacy systems with a move to the cloud or expanding your workforce or analytics tools can expedite pandemic recovery and put your organization on a strategic path to improvement. SAP has long been an industry leader with relevant, secure and reliable solutions in production across the country today.
12