Page 182 - Fundamentals of Management Myths Debunked (2017)_Flat
P. 182
CHAPTER 5 • Foundations of Planning 181
“Retailers Want to Read Your see, for example, T. D. Ludwig agement Journal (July–September This Job and ***** It,” Fortune,
Mind,” USA Today, March 2, 2012, and E. S. Geller, “Intervening to 1982): 197–211. January 7, 2002, 122.
1B+; and C. Duhigg, “How Compa- Improve the Safety of Delivery 36. K. Garber, “Powering the Infor- 47. P. Lattiman, “Hilton and Starwood
nies Learn Your Secrets,” New York Drivers: A Systematic Behavioral mation Age,” U.S. News & World Settle Dispute,” New York Times
Times Online, February 16, 2012. Approach,” Journal of Organi- Report, April 2009, 46–48; and S. Online, December 22, 2010; “Star-
25. McDonald’s Annual Report 2007, zational Behavior Management Hamm, “It’s Too Darn Hot,” Busi- wood vs. Hilton,” Hotels’ Invest-
www.mcdonalds.com (April 21, (April 4, 2000): 11–24; P. Latham nessWeek, March 31, 2008, 60–63. ment Outlook, June 2009, 14; R.
2008). and L. M. Saari, “The Effects of 37. “As Q4 Approaches, Which of the Kidder, “Hotel Industry Roiled by
26. S. Zesiger Callaway, “Mr. Ghosn Holding Goal Difficulty Constant Following Is Most Challenging Corporate Espionage Claim,” Ethics
Builds His Dream Car,” Fortune, on Assigned and Participatively for You as a Leader?” SmartBrief Newsline, www.globalethicslorg/
February 4, 2008, 56–58. Set Goals,” Academy of Man- on Leadership, smartbrief.com/ news-line; Reuters, “Hilton Hotels
27. See, for instance, J. Pfeffer, Or- agement Journal (March 1979): leadership, October 15, 2013. Is Subpoenaed in Espionage Case,”
ganizational Design (Arlington 163–68; M. Erez, P. C. Earley, and 38. A. Campbell, “Tailored, Not New York Times Online, April 22,
Heights, IL: AHM Publishing, C. L. Hulin, “The Impact of Par- Benchmarked: A Fresh Look at 2009; T. Audi, “U.S. Probes Hil-
1978), 5–12; and C. K. Warriner, ticipation on Goal Acceptance and Corporate Planning,” Harvard ton over Theft Claims,” Wall Street
“The Problem of Organizational Performance: A Two Step Model,” Business Review Online, https:// Journal, April 22, 2009, B1; and T.
Purpose,” Sociological Quarterly Academy of Management Journal hbr.org/1999/03/tailored-not- Audi, “Hilton Is Sued over Luxury
(Spring 1965): 139–46. (March 1985): 50–66; and G. P. benchmarked-a-fresh-look-at- Chain,” Wall Street Journal, April
28. D. Drickhamer, “Braced for the Latham, M. Erez, and E. A. Locke, corporate-planning, April 1999. 17, 2009, B1.
Future,” Industry Week, October “Resolving Scientific Disputes 39. Ibid. 48. B. Rosner, “HR Should Get a
2004, 51–52. by the Joint Design of Crucial 40. J. H. Sheridan, “Focused on Flow,” Clue: Corporate Spying Is Real,”
29. P. N. Romani, “MBO by Any Other Experiments by the Antagonists: IW, October 18, 1999, 46–51. Workforce, April 2001, 72–75.
Name Is Still MBO,” Supervision, Application to the Erez Latham 41. A. Taylor III, “Hyundai Smokes 49. K. Western, “Ethical Spying,”
December 1997, 6–8; and A. W. Dispute Regarding Participation in the Competition,” Fortune, Janu- Business Ethics, September–Octo-
Schrader and G. T. Seward, “MBO Goal Setting,” Journal of Applied ary 18, 2010, 62–71. ber 1995, 22–23.
Makes Dollar Sense,” Personnel Psychology (November 1988): 42. Brews and Hunt, “Learning to 50. Associated British Foods Plc, www
Journal (July 1989): 32–37. 753–72. For information on ef- Plan and Planning to Learn: Re- .abf.co.uk; Primark, www.primark
30. From the Past to the Present fectiveness of MBO, see, for ex- solving the Planning School/ .co.uk; R. Baker, “Primark Boldly
box based on P. F. Drucker, The ample, F. Dahlsten, A. Styhre, and Learning School Debate.” Does Not Go Online,” Market-
Practice of Management (New M. Williander, “The Unintended 43. R. J. Newman, “Coming and Go- ing Week, August 25, 2011, www
York: Harper & Row, 1954); J. Consequences of Management by ing,” U.S. News and World Re- .marketingweek .co.uk; and; M.
F. Castellano and H. A. Roehm, Objectives: The Volume Growth port, January 23, 2006, 50–52; T. Sheridan, C. Moore, and K. Nobbs,
“The Problem with Managing by Target at Volvo Cars,” Leader- Atlas, “Bangalore’s Big Dreams,” “Fast Fashion Requires Fast
Objectives and Results,” Qual- ship & Organization Development U.S. News and World Report, May Marketing: The Role of Category
ity Progress, March 2001, 39–46; Journal (July 2005): 529–41; J. R. 2, 2005, 50–52; and K. H. Ham- Management in Fast Fashion Posi-
J. Loehr and T. Schwartz, “The Crow, “Crashing with the Nose monds, “Smart, Determined, Am- tioning,” Journal of Fashion Mar-
Making of a Corporate Athlete,” Up: Building a Cooperative Work bitious, Cheap: The New Face of keting and Management, 10 (2006).
Harvard Business Review, Janu- Environment,” Journal for Quality Global Competition,” Fast Com- 51. I. Lapowsky, “Livestrong with-
ary 2001, 120–28; A. J. Vogl, and Participation (Spring 2002): pany, February 2003, 90–97. out Lance,” http://www.inc.com/
“Drucker, of Course,” Across the 45–50; and E. C. Hollensbe and J. 44. See, for example, P. Tarraf and R. magazine/201404/issie-lapowsky/
Board, November–December P. Guthrie, “Group Pay-for-Perfor- Molz, “Competitive Intelligence,” what-livestrong-is-like-without-
2000, 1. For information on goals mance Plans: The Role of Spon- SAM Advanced Management lance-armstrong.html, April 1, 2014.
and goal setting, see, for example, taneous Goal Setting,” Academy Journal (Autumn 2006): 24–34; 52. Ibid.
E. A. Locke, “Toward a Theory of of Management Review, October W. M. Fitzpatrick, “Uncover- 53. V. O’Connell, “Livestrong Seeks
Task Motivation and Incentives,” 2000, 864–72. ing Trade Secrets: The Legal and Life after Lance Armstrong,” Wall
Organizational Behavior and Hu- 31. R. Rodgers and J. E. Hunter, “Im- Ethical Conundrum of Creative Street Journal, March 6, 2013, B7.
man Performance, May 1968, pact of Management by Objectives Competitive Intelligence,” SAM 54. Ibid.
157–89; E. A. Locke, K. N. Shaw, on Organizational Productivity,” Advanced Management Journal 55. “Chandini Portteus Named
L. M. Saari, and G. P. Latham, Journal of Applied Psychology (Summer 2003): 4–12; L. Lavelle, New President and CEO for
“Goal Setting and Task Perfor- (April 1991): 322–36. “The Case of the Corporate Spy,” LIVESTRONG,” LIVESTRONG
mance: 1969–1980,” Psychologi- 32. G. P. Latham, “The Motivational BusinessWeek, November 26, Staff, http://blog.livestrong.
cal Bulletin, July 1981, 12–52; Benefits of Goal-Setting,” Acad- 2001, 56–58; C. Britton, “Decon- org/2015/03/24/chandini-portteus-
E. A. Locke and G. P. Latham, A emy of Management Executive, structing Advertising: What Your named-new-president-and-ceo-
Theory of Goal Setting and Task November 2004, 126–29. Competitor’s Advertising Can Tell for-livestrong/, March 24, 2015.
Performance (Upper Saddle River, 33. For additional information on You about Their Strategy,” Com- 56. K. Weisul, “How Neil Blumen-
NJ: Prentice Hall, 1990); P. Ward goals, see, for instance, P. Druck- petitive Intelligence, January/Feb- thal Took the Risk Out of Warby
and M. Carnes, “Effects of Post- er, The Executive in Action (New ruary 2002, 15–19; and L. Smith, Parker,” http://www.inc.com/
ing Self-Set Goals on Collegiate York: HarperCollins Books, 1996), “Business Intelligence Progress kimberly-weisul/how-warby-
Football Players’ Skill Execu- 207–14; and E. A. Locke and G. P. in Jeopardy,” InformationWeek, parker-took-the-risk-out-of-its-
tion During Practice and Games,” Latham, A Theory of Goal Setting March 4, 2002, 74. business.html, May 28, 2015;
Journal of Applied Behavioral and Task Performance (Upper Sad- 45. S. Greenbard, “New Heights in and M. Chafkin, “Warby Parker
Analysis, Spring 2002, 1–12; D. dle River, NJ: Prentice Hall, 1990). Business Intelligence,” Business Sees the Future of Retail,” http://
W. Ray, “Productivity and Prof- 34. J. L. Roberts, “Signed, Sealed, Finance, March 2002, 41–46; K. A. www.fastcompany.com/3041334/
itability,” Executive Excellence, Delivered?” Newsweek, June 20, Zimmermann, “The Democratiza- most-innovative-companies-2015/
October 2001, 14; D. Archer, 2005, 44–46. tion of Business Intelligence,” KN warby-parker-sees-the-future-of-
“Evaluating Your Managed Sys- 35. Several of these factors were sug- World, May 2002, 20–21; and C. retail, February 17, 2015.
tem,” CMA Management, Janu- gested by R. K. Bresser and R. C. Britton, “Deconstructing Advertis- 57. M. Diebel, “A Visionary Approach
ary 2000, 12–14; and C. Antoni, Bishop, “Dysfunctional Effects of ing: What Your Competitor’s Ad- to Selling Eyewear,” USA Today,
“Management by Objectives: An Formal Planning: Two Theoretical vertising Can Tell You about Their December 1, 2014, 3B.
Effective Tool for Teamwork,” Explanations,” Academy of Man- Strategy,” Competitive Intelligence, 58. Chafkin, “Warby Parker Sees the
International Journal of Human agement Review, October 1983, January–February 2002, 15–19. Future of Retail.”
Resource Management (February 588–99; and J. S. Armstrong, “The 46. C. Hausman, “Business-Ethics 59. Chafkin, “Warby Parker Sees the
2005): 174–84. For information Value of Formal Planning for Stra- News Featured in World-Press Re- Future of Retail”; and Diebel, “A
on participation in goal setting, tegic Decisions: Review of Em- ports,” Ethics Newsline, March 14, Visionary Approach to Selling
pirical Research,” Strategic Man- 2011; and L. Weathersby, “Take Eyewear.”