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392    Part 4   •  Leading
                                                  SLT has intuitive appeal. It acknowledges the importance of followers and builds on the
                leader-participation model
                A leadership contingency theory that’s based on a   logic that leaders can compensate for ability and motivational limitations in their followers.
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                sequential set of rules for determining how much   However, research efforts to test and support the theory generally have been disappointing.
                participation a leader uses in decision making   Possible explanations include internal inconsistencies in the model as well as problems with
                according to different types of situations
                                              research methodology. Despite its appeal and wide popularity, we have to be cautious about
                                              any enthusiastic endorsement of SLT.
                                              How Participative Should a Leader Be?
                                              Back in 1973, Victor Vroom and Phillip Yetton developed a leader-participation model that
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                                              related leadership behavior and participation to decision making.  Recognizing that task
                                              structures have varying demands for routine and nonroutine activities, these researchers ar-
                                              gued that leader behavior must adjust to reflect the task structure. Vroom and Yetton’s model
                                              was normative. That is, it provided a sequential set of rules to be followed in determining
                                              the form and amount of participation in decision making in different types of situations. The
                                              model was a decision tree incorporating seven contingencies (whose relevance could be iden-
                                              tified by making yes or no choices) and five alternative leadership styles.
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                                                  More recent work by Vroom and Arthur Jago has revised that model.  The new model
                                              retains the same five alternative leadership styles but expands the contingency variables to 12—
                                              from the leader’s making the decision completely by himself or herself to sharing the problem
                                              with the group and developing a consensus decision. These variables are listed in Exhibit 12–3.
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                                                  Research on the original leader-participation model was encouraging.  But unfortunately,
                                              the model is far too complex for the typical manager to use regularly. In fact, Vroom and Jago
                                              have developed a computer program to guide managers through all the decision branches in
                                              the revised model. Although we obviously can’t do justice to this model’s sophistication in this
                                              discussion, it has provided us with some solid, empirically supported insights into key contin-
                                              gency variables related to leadership effectiveness. Moreover, the leader-participation model
                                              confirms that leadership research should be directed at the situation rather than at the person.
                                              That is, it probably makes more sense to talk about autocratic and participative situations than
                                              autocratic and participative leaders. As House did in his path-goal theory, Vroom, Yetton, and
                                              Jago argue against the notion that leader behavior is inflexible. The leader-participation model
                                              assumes that the leader can adapt his or her style to different situations. 17
                                                 Only 53 percent of leaders are willing to step outside their
                                                     leadership comfort zone and try new techniques.            18



                                              Exhibit 12–3  Contingency Variables in the Revised Leader-Participation Model


                                                 1.  Importance of the decision
                                                 2.  Importance of obtaining follower commitment to the decision
                                                 3.  Whether the leader has sufficient information to make a good decision
                                                 4.  How well structured the problem is
                                                 5.  Whether an autocratic decision would receive follower commitment
                                                 6.  Whether followers “buy into” the organization’s goals
                                                 7.  Whether there is likely to be conflict among followers over solution alternatives
                                                 8.  Whether followers have the necessary information to make a good decision
                                                 9.  Time constraints on the leader that may limit follower involvement
                                                10.  Whether costs to bring geographically dispersed members together are justified
                                                11.  Importance to the leader of minimizing the time it takes to make the decision
                                                12.  Importance of using participation as a tool for developing follower decision skills
                                                Source: Stephen P. Robbins and Timothy A. Judge, Organizational Behavior, 13th ed., ©2009,
                                                p. 400. Reprinted and electronically reproduced by permission of Pearson Education, Inc.,
                                                New York, NY.
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