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Networked Communication Applications

• e-mail—instantaneous transmission of messages on networked computers.
Messages read at receiver’s convenience Slow and cumbersome
Fast, cheap, efficient, and convenient

Print documents, if needed

• Instant messaging (Im)—interactive, real-time communication among computer
users who are logged on to the computer network at the same time. Cemil Adakale/Fotolia
Instantaneous communication without Users must be logged on at the same time
waiting for colleagues to read e-mail Potential network and data security breaches

• Voice mail—a system that digitizes a spoken message, transmits it over the network,
and stores it for a receiver to retrieve later. 24

Information transmitted without receiver No immediate feedback
being physically present
Message can be saved, deleted, or re-routed

• Fax machines—transmit documents containing both text and graphics over
ordinary telephone lines.
HSN/Fotolia
Printed form of information easily and Privacy can be
quickly shared by organization members compromised

• electronic data interchange (eDI)—organizations exchange business transaction documents
such as invoices or purchase orders, using direct computer-to-computer networks.

Saves time and money by eliminating printing
and handling of paper documents

• teleconference and videoconference meetings—confer simultaneously
by telephone, e-mail, or video screens.

Participants don’t need to be in same physical
location to share information and collaborate
Saves travel money

• Organizational intranet—an organizational communication Arekmalang/Fotolia
network using Internet technology that’s
accessible only to organizational employees.
Share information and collaborate on Possible network and data security
documents and projects breaches
Access company policy manuals and
employee-specific materials 25

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