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reactions and d, thus, represent the affective component. Moreover, he

says that usually people react negatively to others on an emotional

basis, with an absence of direct contact or factual material about the

others.

Furthermore, Brislin (1981:69) comments that prejudice can be
expressed in a variety of forms, from vicious racism, to deeply felt

disapproval of behaviours of other group. Prejudice is commonly

viewed as hostile, rigid, and overt which could be changed if people

would come into contact and learn more about each other. It is very

necessary to have an understanding to reduce prejudice.

B. Dealing with Cultural Conflict

Dealing with cultural conflict begins with identifying whether

cultural issues are involved. There are three ways of cultural

conflict resolution.

1. Probing for the cultural dimension.

The dealing process should start from the parties' acknowledgment

that their conflict contains a cultural dimension. Next, there should
be willingness on all sides to deal with all conflict dimensions

including the cultural one. Third, systematic phased work on the

conflict is needed. Williams identified four phases: (1) the parties

describe what they find offensive in each other's behavior; (2) they

get an understanding of the other party's cultural perceptions; (3)