Page 115 - Binder2
P. 115
ofinformationsystemsuccess EarlierresearchontheD&Mhasextendedthemodel
tocoverthecontextofe learningatthelevelofsinglee learningcourses , Withe
learning programs encompassing a number of distinct courses and involving other
delivery and pedagogical aspects, thus far there is a void of research at the program level,
exploringthe totallearningservicesthatsupportstudents aimstoattainadegree
presentedan overview of the use of the D&Msince itsinitialdevelopment Theyargue
thatresearchersandpractitionersstillfocusonsingle dimensionsofISsuccessrather
than a systemic view of the issue under study
Figure2: Updated Information Systems Success Model [13]
Research Approach
ThisstudyusedadescriptivemethodguidedbytheupdatedD&Mmodel The
model offers six interrelated constructs of information systems success measures, that
is,thequalitydimensions information,system,andservicequality whichcouldaffect
subsequentuseorintention touse anduser satisfaction Itisalsosuggested thatsome
benefitstaggedasnetbenefitswillbeachievedasaresultofuseand orusersatisfaction
These net benefits could consequently affect user satisfaction and continued use of the
system
In this paper researchers detail the applicability and use of the D&M when
assessing the success of cloud computing in facilitating and enabling the learning
process This study systemically focusing on its IT artifacts Including the fourth
dimension of the quality named Support Quality, this factor includes management
supports and industrial supports Refer to figure
Thequestionnaireof the studywas based on the modeldescribedinFigure In
the framework, cloud computing benefits consisted of a positive aspect Previous
398