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Discussion

This study validates the updated D&M IS model in the context of using cloud
computinginthelearningprocess Findingsfromthisstudygivecredencetothemodel s
constructs and interrelationships, which is agree with the results of recent
researches , , Furthermore, course quality had a positive effect on learners
satisfactionwithusingcloudcomputing Anotherimportantfindingfromthisstudywas
that service quality and support quality had a positive effect on cloud computing use
This result has shown that the provision of reliable support services will enable users to
use the system morefrequently Institutionsshouldusevarioussupportmechanisms,
such as training sessions, hotlines, and a help desk, in order to maximize cloud computing
usage Inconclusion,theperceivedbenefitsofusingcloudcomputingaredeterminedby
learners satisfactionwiththesystemandbytheextenttowhichpeopleareusingit To
reap the benefits of this new technology, institutions should find ways to increase
learners satisfaction and to increase the use of the systems These outcomes can be
reached through improvements to the quality of support services, greater system
usability,andthedevelopmentofhighqualitycourses Insummary, thisstudyindicates
thatthe fourth dimensionaffectsthe intentiontouse cloud computerwhichsupports
positively the use of cloud computing in learning process

Conclusion

The current study showed that the D&M DeLone & McLean, can be
used as a descriptive tool when evaluating a cloud computing environment The six
dimensions offer possibilities to explore and describe the environment from several
approaches HolsappleandLeePost emphasizedthatthemeasuresshouldbeused
accordingtothe targetsystem TheresearchersusedtheD&M modelbyadapting
the previousmodifications andthen addinga new dimension namedsupportquality
According to the national vision which encourage utilizing new technology to
supporteducationalprocessing,aswell astoseekoftheeffectivethepartnership this
descriptive study conductedtoexplorethe relationshipsbetweentheconstructofthe
extendedD&Mthatproposedbythe researcher Theresultsindicatedthatbyaddingthe
fourth dimension of the support quality the opportunities of facilitating the learning
processwillbeincreasedbyfacingtheneedsofthelearnerintraining, maintenanceand
integration

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