Page 23 - DWF Annual Report 2017

Strategic progress: Pricing and excellence

Strategy Progress
• When clients talk of innovation in • Pricing tools through Pricing • Evidence of Supervision on
pricing, we will be at the forefront Masterclass. files across all Commercial
of their minds. The use of hourly Services up to 90%, assisted
rates will be the exception rather • Creation of governance through by introduction of firm-wide File
than the rule. Pricing Committee. Management Guidelines.

• NBI and Letters of Engagement
• In a market where good is the norm, • Network of Excellence projects – vastly increased
we deliver excellence every day in Champions driving compliance with LoE.
everything we do. The way we did improvements – FY 16/17 Real
things six months ago is no longer Estate up to 89% compliance • SLA Hub providing increased
good enough. across all audited files. visibility of clients' requirements.

Strategic progress: Geography

Strategy Progress
• London will be a major growth • London now has 359 people, • In FY 16/17, we have laterally
opportunity for us, providing a shop up from 307 in 2014. hired 28 partners. This
window for our national platform. supported the recent merger
• In 2014, we had a Dublin office. and acquisition of Watmores
• International expansion, whilst Now we have Belfast, Berlin, (£1m), Fox Hartley (£1.8m),
predominantly client-led and Brisbane, Brussels, Chicago, Triton Global (£17.8m) and C&H
consistent with our culture, needs Cologne, Dubai, Dublin, Jefferson (£6.4m).
to also embrace the opportunistic. Melbourne, Milan, Munich, Paris, (Figures are based on
Singapore, Sydney, and Toronto. Annual Review.)
• The UK and Ireland is our
immediate priority but we recognise • Internationally, we have laterally • Ireland has seen the addition
that the nature of our work will have hired 18 partners. of Belfast (C&H Jefferson) with
an increasingly international focus. 85 people and the growth of
Dublin from 19 to 42 people.

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