Page 2 - BVG Spring Newsletter 2023

2 BELLA VISTA NEWS, SPRING 2023

New Food, Nutrition

and Dining Hotline

News

The Aged Care Quality & Safety Commission
From Mandeep
have established a Food, Nutrition and Dining
Hotline for aged care residents. You can call the
Hotline if you have questions or enquiries about
Dear Residents, the food, nutrition and/or dining experience that
you or a loved one is receiving in aged care. You
With the weather improving and it can ask to speak with a dietitian or speech
becoming a little warm, we have re- pathologist for advice.
adjusted the temperature of the facility to
24 C (Cold) in the common areas while the To contact the Hotline call 1800 844 044.
temperature in the resident suites is as per
their preference.

Also, in anticipation of the warm weather
we have done a detailed pest control of the
entire residence and started to trim the
trees and the hedges in anticipation of our
residents wanting to spend more time in
the gardens. You will notice that we have
put out the outdoor tables and chairs in all
the ground floor areas for residents to sit
and enjoy.

We recently hired a new bus driver who will
be joining us 3 days a week. With him being
on-board we have re-started our bus trips.

In our laundry, we have re-adjusted the
operating times from 8.30am to 4.30pm
Monday to Sunday. Similarly, our
housekeeping team is working between
7.00am to 3.00pm Monday to Friday and
8.00am to 2.00pm on the weekends. Our
cleaners will be doing a deep spring clean of
all the suites at least once a week.

If you have any questions or concerns,
please do not hesitate to contact me on
msingh@bellavistagardens.com.au.

Kind regards, Moza with Monty

Mandeep Singh
Residential Services & Relations Manager