Page 2 - Lansdowne Gardens Newsletter Winter 2019_Final
P. 2

2  LANSDOWNE NEWS, WINTER 2019

         News











                                     News


                                     From David



            "Let us love winter, for it is the spring of genius."
            Pietro Aretino
                                                              Easter Bunny visiting our residents
            The past few months have been an exciting time at
            Lansdowne Gardens.

            We welcomed our New Director of Care Services,    Housekeeping
            Han Bu and our new Clinical Care Manager, Lauren
            Craft, in preparation for Jane Te taking parental
            leave for the birth of her new baby.              Since starting in my new role I have received numerous
                                                              calls regarding the Means Tested Care Fee (MTCF) which
            Our Mothers’ Day luncheon was another great       appears on the monthly invoices. So, I thought I would
            success this year. With our residents and their   take this opportunity to try and clear up some of the
            loved ones enjoying not only the delicious food at   confusion.
            the Public Dining Room but the panoramic views
            over Balmoral Beach to Manly and Sydney Heads.    The MTCF is set by the Department of Human Services.
                                                              We are advised by the Department the amount we are to
            There are many great outings and activities       charge each resident. This is determined by an
            Catherine and her team have instore for the       assessment of income and assets, if you have lodged the
            coming months.                                    necessary paperwork. Should you choose not to lodge the
                                                              forms you may be charged at the highest daily rate. The
            I would like thank those who participated in our   Department reviews these amounts quarterly and advises
            annual food survey. We appreciate your feedback   us of any charges by letter. As the Department reviews
            to ensure we continue to not only meet but        quarterly this sometimes means that we have to back
            exceed our residents' expectations.
                                                              date any increase or decrease in the MTCF. Hence why
            Until next time….                                 your monthly invoice may show several adjustments of
                                                              the MTCF. 100% of fees collected are done so on behalf of
                                                              the Department. There is both an annual and life time cap
                                                              set by the Department. For these caps and more
                                                              information please visit the website as per the link below.

                                                              https://agedcare.health.gov.au/funding/schedule‐of‐fees‐
                                                              and‐charges‐for‐residential‐and‐home‐care‐from‐20‐
                                                              march‐2019


            David Clark, Residential Services Manager         If you have any further questions about the MTCF or your
                                                              invoice please contact me on 9953 0000.

                                                              Regards


                                                              Jackie Engelmann, Client Services Manager
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