Page 1 - CranbrookCare_StaffNewsletter_Summer17

Summer 2017

COLOURS OF
CRANBROOK

We have recognised the importance of supporting your
Hello during our continued growth and have appointed Gail
Worthington-Eyre to the position of Group Care and
Services Manager who is responsible for operationally
From Kerry Mann supporting our Directors of Care. We have also
appointed Nadia Panetta as our Business Manager for
Cranbrook at Home – our Private Home Care offering.
Please introduce yourselves to both Gail and Nadia as
There is no denying that 2017 has been an incredibly
busy and exciting year for all of us at Cranbrook Care. they visit your residences. Another key appointment
It has been one of growth and change for you our staff to Cranbrook Care is our Group Assets and Systems
throughout all our residences and a year that we should Manager – Edwina Bower. Edwina’s role is to support
all look back on with pride in our achievements. our Directors of Care and Residential Services Managers
in ensuring our assets are well maintained and our
In February we opened Bayswater Gardens in systems are reliable and current.
Abbotsford in the Inner West and have quickly
become the aged care residence of choice in the I cannot emphasise enough our commitment to each
local community. As soon as you walk in the doors at other to be recognised and respected as a premier
Bayswater Gardens the spectacular water views provide provider of quality residences, care and lifestyle services
a sense of calm and the residents love sitting out under and in meeting our vision, we strive for exceptional
the gazebo watching the locals kayaking, running and wellbeing for our residents, physical and emotional
walking their dogs. The special alfresco dining area security and excellence in both our built environment
has already hosted various events and the feedback and our service.
from residents and their families has been outstanding. Our achievements cannot only be measured on the
Congratulations to the Bayswater Team for all your hard successful opening of our new Residences. They should
work in making it happen. Also in February we opened also be measured on the achievements you all have
level two of Bella Vista Gardens and the views over made in providing the best care and service to our
the landscaped grounds and Castle Hill Country Club residents and their families, achieving excellent
leave all in awe when they visit. The feedback from our results in announced and un-announced visits by the
residents and families has also been outstanding and Quality Agency and receiving positive feedback from
we congratulate the Bella Vista Gardens Team on their our families who have entrusted their loved ones in
hard work in ensuring a smooth level two opening. our care.

In July we opened Cranbrook Residences retirement In 2018 we look forward to upgrading Lansdowne
village at Kellyville, adjacent to Bella Vista Gardens. Gardens and William Cape Gardens, to continuing to
With panoramic views of the golf course and central work with you as we navigate the intricacies of the
pond, Cranbrook Residences is a truly wonderful place Aged Care Industry and be the residence of choice
for the over 55’s to live and enjoy a lifestyle they have in the community we have chosen for residents to
worked hard to achieve. They are all thrilled with their call home.
designer apartments and with the services we provide
to them. A few residents have partners at Bella Vista I wish you all a wonderful festive season and I sincerely
Gardens or are using the Bella Vista Gardens services, look forward to working with you in 2018.
which is one of the key benefits of having a retirement
village and aged care residence co-located.
With warm wishes