Page 2 - William Cape Gardens Newsletter Autumn 2020_Final
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2 WILLIAM CAPE NEWS, AUTUMN 2019
News
News
From Liz
Welcome to our Autumn Newsletter and a very
warm welcome to all of our new residents.
Thank you for your patience and understanding
over the past few weeks as we have experienced
intermittent disruptions to our phone service. We
have been working closely with our phone
provider to resolve the issue and have put
measures in place to prevent future occurrences.
We are continuing to monitor the effectiveness of
these measures on a day by day basis.
On Sunday 29 March from 10.30am till Midday we
will be holding our annual Grand Kids Day Event.
Please come and join us for a fun filled day. There
will be singing, dancing and lots of fun and games
for all to enjoy. Invites will be sent out soon. Yvonne at the resident Christmas event with Betty from
the Leisure & Lifestyle Team.
Our lovely refurbished Café is now open 7 days a
week from 11am till 2pm please come along and
enjoy a lovely warm tea or coffee and a cake or
sandwich.
Housekeeping
The dates for the Residents & Relatives meetings
have now also been set for this year they are:
I would like to thank all of our residents and families for
14 April, 12 June, 12 August, 13 October, 8 their patience during the upgrade of our accounting
December system. I know it was difficult for me to get the
information you required quickly at times. The new
These meetings will continue to be held at 11am in system is now up and running and we should have no
the Acacia/Banksia lounge and we would love to more delays. As a reminder to everyone Direct Debits are
see all of our residents and their family members. run on the 15th of the month. You will receive an invoice
in the mail approximately one week before advising you
We will continue with our Food Focus Meetings of the amount to be deducted. If you have any account
once a month. Please see the Activity Calendar for enquiries please feel free to contact me in person, by
the dates. Until next time! email emcdonald@williamcapegardens.com.au or phone.
If you would like to book your family member in for a
haircut or a visit to the beautician please phone or email
Elizabeth McDonald Sharna or Linda on Reception
Residential Services & Relations Manager reception@williamcapegardens.com.au.
Just a reminder that effective 20 March the Daily Care
Fees and Means Tested Fees set by the Department of
Human Services will be reviewed so notification letters
will be sent out by the Department and the relevant
changes will be reflected on your April 2020 statements.
