Page 15 - Warwickers Ideas Book 2015

Roles – clearly communicate the roles people will play

2 getting to the destination and make sure you delegate
responsibility whilst retaining accountability.

Together – create ownership in the outcome by

3 involving people, giving them a voice and ensuring they
understand their responsibilities in the journey.

Empathise – to connect and see things from your
audience perspective. Take into consideration how they

4 will be thinking, what they will be feeling and their
behaviour. Recognise the impact of different
communication styles.

Persuade with passion – be authentic, convey your

5 passion, inspire, influence others and build momentum.
Show you care, are committed to the outcome and
motivate others to join you.

Celebrate – recognise milestones, the contribution of

6 others and give recognition - ensuring you share the
credit with everyone involved.

Say/ Do – actions speak louder than words – we speak
with our words but we communicate with our actions -

7 recognise you give as many messages by what you do as
what you say – your people are watching - make sure
your actions match your words and you always follow
through. Role model the change you want to see and
lead by example. Be proud of and an advocate for the
business.

15