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Manager  Skillset
















                       COACH                               COMMUNICATOR                              INFLUENCER


            q Motivate and support individual and  q Confident and articulate communicator, presenter  q An advocate for the business and the
              teamperformance                       andstorytellerwithdigitalandF2Ftoolkit.     team.

            q Delegate and just set clear expectations  q Holds the line of sight to the Big Picture  q An  authentic  Leader  who  is
              for self directed employees. Then coach  communicating the direction, priorities and context  intentionalandvaluesdriven.
              day to day work, to facilitate employee  fortheteamcontribution.
              productivityandlearning.                                                        q A Role Model - do as I do, and it
                                                 q Knowledgeable curator and sense maker to reduce  matcheswhatIsay.
            q Skillful coaching with empathy, using  information overload and increase understanding
              active listening and good questioning  especiallythrougheffective datacommunication.  q AConnector– anetworkerwhobuilds
              techniques.                                                                       connectionsfortheteam.
                                                 q Encourages dialogue and debate to make informed
            q Continuous timely ,constructive, open  decisions. By expressing views with reasoning and  q An Enabler who promotes others and
              and honest feedback and evaluation,   data, then directly asking for ideas and feedback  makesthingshappenforthem.
              through ongoing conversations. In  a  beforereviewingtomakebetterdecisions.
              motivational and thoughtful way that is
                                                                                              q A Collaborator – a team player,
              consistentacrossteams.             q Communicates clearly through regular, informal,  getting people to work together,
                                                    more visually engaging presentations and adopts a  breakingdownsilos.
            q Supports and enables a growth mindset  succinctwritingstyle –alltailoredtoindividualsand
              forindividualandteamdevelopment.      teamsneeds.

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