Page 27 - Warwickers Communication Counts v2015
P. 27
employee 27 EMPLOYEE ENGAGEMENT
engagement
One learns through the heart, not the eyes or intellect Mark Twain
When employees perform what makes them fully engage, put their heart into what they
do and go the extra mile? What do your leaders need to get, support and do to keep your
employees engaged?
In challenging times employee engagement is vital for the success of the business. Engaged
employees go the extra mile to deliver. They provide better experiences for customers, approach the
job with energy—which enhances productivity—and come up with creative product, process and
service improvements. They remain with their employers for longer tenures, which reduces turnover
and its related costs. However it is not always high on the business agenda. The questions asked are:
1. Is it a nice to have or must have?
2. Should it just be a general business philosophy or a formal programme?
Even if leaders and managers recognise the value they often have difficulty making time to conduct
research, develop engagement strategies and tactics, build commitment, change team structures and
find new ways of working to engage people more. They are already having to juggle time consuming,
stressful operational projects and meet business targets plus many other responsibilities. A
motivated and engaged workforce is recognised as driver for business performance – so how can it
be achieved without implementing a full blown strategy? You can always start with:
A compelling change Plenty of face to Regular dialogue
story that involves face communication and involvement on
your people the journey
If leaders are not credible and communications are not engaging people are not interested. People
will only engage with a subject if they are able to take actions, be in control and bring themselves
to the challenge – there is not a standard formula – we are talking about motivating people - it is
about doing things with not to your people.
engagement
One learns through the heart, not the eyes or intellect Mark Twain
When employees perform what makes them fully engage, put their heart into what they
do and go the extra mile? What do your leaders need to get, support and do to keep your
employees engaged?
In challenging times employee engagement is vital for the success of the business. Engaged
employees go the extra mile to deliver. They provide better experiences for customers, approach the
job with energy—which enhances productivity—and come up with creative product, process and
service improvements. They remain with their employers for longer tenures, which reduces turnover
and its related costs. However it is not always high on the business agenda. The questions asked are:
1. Is it a nice to have or must have?
2. Should it just be a general business philosophy or a formal programme?
Even if leaders and managers recognise the value they often have difficulty making time to conduct
research, develop engagement strategies and tactics, build commitment, change team structures and
find new ways of working to engage people more. They are already having to juggle time consuming,
stressful operational projects and meet business targets plus many other responsibilities. A
motivated and engaged workforce is recognised as driver for business performance – so how can it
be achieved without implementing a full blown strategy? You can always start with:
A compelling change Plenty of face to Regular dialogue
story that involves face communication and involvement on
your people the journey
If leaders are not credible and communications are not engaging people are not interested. People
will only engage with a subject if they are able to take actions, be in control and bring themselves
to the challenge – there is not a standard formula – we are talking about motivating people - it is
about doing things with not to your people.
