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shift  based  the  defined.  done  about  to  relate  Such  patient,  A  requires  being  word,  actively  being  the  digital  build  and  in  to
              the  where  technical  is  people  authentic,  diplomatic,  proactive,  approachable,  managers  and  plus  contribute  consistent  to  pivotal  enough
              on  project  well  a  things  for  done.  with,  others.  encouraging.  how  means:  spoken  bias,  all  and  be  be  motivation  are
              emphasis  agile  toolkits,  is  people  just  gets  Managing  easier  things  interact  in  interest  being:  empathic,  trusting,  decisive,  and  technology  so  -  This  and  negotiate  language  These  skills.  real  the  to  will  investing



              of  with  not  factor  way.  it  include  minded,  too.  and  crucial.  written  recognising  to  tone.  in  need  outcome  trust,  Managers  you
              lot  SCRUM  are   get  Managers  genuine  sensitive,  judges,  mannered  helps  willing  body  live  skills  If  are
              a      managing  human  the  making  and  compassionate,  open  premium  communication  is  the  their  communication  The  respect,
              been  management  and  people  the  in  –  how  a  attributes  good  well  humour  a  in  persuasive,  being  their  of  people  people  people.  people  them?

              has    of  -  gets  together  about  have  supportive,  of  at  is  communicate  of  importance  strong  –  both.
              There  task  in  working  process  However  process  and  facilitating  work  is  It  and  to  people  honest,  credible,  adaptable,  flexible,  sense  Time  constant  articulate  being  listening,  aware  to  Nowadays  world  across  legitimacy,  engage  engaging  support




              Managers  in  variance  across  and  role  to  seeking  yet  And  companies  skills  they  Maybe  seems  just  team  more  a  want  towards  line,  their  huge  an  with  firefighting.  and  diverse  can  urgency  through  and  focus  the  yet  role  need  the  make  broader  new  their  the  of  more  a  traditional  time  there  not  of



              Line  the  scores  pivotal  when  of  on  it  or  is  employees  shift  create  can  and  zone;  but  to  a  of  go  let  with  and  Is  cost  the
              that  of  survey  the  focus  experience.  15%  money  gap.  this  already  there  The  managing  pressures  on  juggling  where  Productivity  business  experience  support  means  to  come  style  management.  is

              suggested  70%  least  engagement  have  initial  employee  under  spend  bridge  busy  flatter,  are  and  work  judge.  a  Managers  upwards.  and  environments  workload  emphasis  usually  needs  importance.  the  is  comfort  dramatically.  vital  and  This  understanding  ability  the  that  beliefs  management  What  gap?



              recently  at  for  They  the  be  the  suggest  to  to  too  as  achieve.  to  project  than  more  sees  teams  based  and  are  conflicting  over  management  Managers  the  changing  have  time  required.  better  a  and  role  project  of  skills  this  so?


              Gallup  account  employee  businesses.  should  enhance  they  planned  development  seen  are  hard  too  Organisations  based  coach  projects  project  Project  time  unintentional  Managers  often  win  task  often  is  role  Managers  models,  changes  skillset,  team  behaviours/  hierarchical  modes  fix  to  doing





            Managers  Matter                                                                     24
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