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Man Talks to Computer & Computer Talks Back
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and organizations can achieve greater efficiency, of transparency and accountability. School business
productivity, and success. officials should ensure that AI systems are designed
with transparency in mind, and that employees and
Russell Deneault: What pitfalls should school business stakeholders can understand how the system works
officials be wary of when allowing use of AI in the and how it makes decisions.
workplace?
Ethical concerns: AI systems can raise a variety of
ChatGPT: While AI can bring significant benefits to ethical concerns, such as the potential for AI to be
the workplace, there are also potential pitfalls that used to discriminate or violate human rights. School
school business officials should be aware of when business officials should ensure that any AI system
implementing AI technology. Here are some of the they implement is designed with ethical considerations
most important pitfalls to consider: in mind, and that it aligns with the organization's
values and principles.
Bias: AI is only as good as the data it's trained on, and
if that data is biased or incomplete, the AI system will By being aware of these potential pitfalls and taking
also be biased. School business officials need to ensure steps to address them, school business officials
that the data used to train AI systems is representative can ensure that AI technology is implemented in
and unbiased, and that the AI system itself is regularly a responsible and effective way that supports their
audited to detect and correct any biases that may arise. organization's mission and goals.

Privacy and Security: AI systems often rely on large Russell Deneault: Is it ethical to use AI when I am
amounts of personal data, which can create privacy writing for work-related tasks?
and security risks if that data is mishandled. School
business officials need to ensure that any AI system ChatGPT: As an AI language model, I don't have
they implement complies with relevant privacy personal beliefs or values, but generally, the use of AI
regulations, and that data security protocols are in in writing can be ethical if it is used responsibly and
place to protect against breaches and cyber attacks. transparently. AI language models like ChatGPT can
be a valuable tool for writers, providing suggestions
Over-reliance on AI: While AI can automate many and ideas for content, generating new ideas, and
routine tasks and provide decision support, it is helping to speed up the writing process.
important not to become too reliant on AI and neglect
the importance of human judgment and creativity. However, it is important to be transparent about the
School business officials should carefully consider use of AI in writing. If an AI language model is used
which tasks are appropriate for automation and which to generate content, it should be clearly disclosed to
require human intervention, and ensure that AI is used the reader that the content was generated with the
as a tool to support human decision-making, rather assistance of AI technology. Additionally, writers
than a replacement for it. should be careful not to misrepresent AI-generated
content as their own work, and should ensure that they
Lack of transparency: AI systems can be complex have the necessary permissions and licenses to use
and difficult to understand, which can lead to a lack any AI-generated content they include in their writing.
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28 THE EDGE SUMMER 2023