Page 61 - WTM Cities Report
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Facial recognition to improve security and e ciency
As part of his policy to tighten border controls, US President Donald Trump has ordered increased speed in implementing biometric scanners at airports.
In both iterations of his travel order, the President demanded a stronger focus on “biometric exit”, which collects data such as face scans,  ngerprints and eye scans when travellers leave the country. Facial scans have been common when entering the US, but because this same data is not collected when leaving, it is harder to verify who overstayed their visa, track terrorism suspects and get accurate immigration data.
In the travel industry, facial recognition is also seen as a solution to pain points. In May 2017, Delta Airlines announced it is testing facial recognition scanners at its check-in kiosks, to ensure the traveller’s face matches their passport photo. If the tests go well, the company hopes this will reduce the need for check-in agents and should improve e ciency and reduce waiting times at check-in.
© 2017 Euromonitor International 58
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