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Scale up the process as in the example under the ‘System’
discussed earlier.
Constantly improve what you do through a process of continual
improvement.
CONTINUAL IMPROVEMENT LOOP
Improving the clients’ experience which is also known as the
customer's obsession is a surest way to build a sustainable
business. This is exemplified by Jeff Bezos of Amazon, his
decision-making process is tilted towards decisions that make the
customers happy. To learn more about the amazing story of Jeff
Bezos's rise from being an adopted child to the richest man in the
world, read the book ‘The Everything Store' by Brad Stone.
When most entrepreneurs encounter challenges in their business,
they look at the acquisition part most of the time, it is reasonable
to do so. However, you will not find the right answer if you are
looking in the wrong place. Value delivery is rarely looked at in the
whole process. This is why most businesses experience feast and
famine; especially at the beginning of the entrepreneurship
journey. To trackback, a little bit to the design of the product or
service, choosing a niche is quite critical because of the global
nature of the world economy now. The process of picking the right
niche for you is very detailed when we work with our clients. It
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