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P. 3
The Five Step Proces
I used the 5 Step Process to help a specific piece UNDERSTAND
of work that was ‘going round in circles’. Working THE PROBLEM
with a colleague, who also attended the course, we
EXPLORE
put together a Mission Statement and action plan THE SITUATION
to move the project forward. It is now close to
resolution as a direct result of that activity. DECIDE
COURSE OF ACTION
Participant Feedback
EXECUTE
It is a huge step for us to open up, to talk THE PLAN
to someone and each other honestly
REVIEW
about what we think and what barriers OUTCOMES & EMBED LESSONS LEARNT
we experience at work.
Participant Feedback
Competencies & Capabilities
Address barriers believed to affect
The programme incorporates:
the ability to have a fulfilling career
StrengthscopeTM, an assessment tool that provides a comprehensive measurement of an at the Bank
individual’s strengths and the extent to which these are applied productively at work. An
individual feedback report enables participants to deploy their strengths to best effect and Develop self-awareness and build
identify development areas. more effective relationships
Build on strengths to improve personal
RESOLVE: a Five Step Problem Solving Process drawn from Mission Analysis, the military impact and influence
approach to analysing problems and making decisions under pressure.
Conduct courageous conversations
and manage conflict
WORKSHOP 2 90 MINUTE
INDIVIDUAL COACHING Follow a problem-solving process to
1-2-1 WITH EACH PARTICIPANT make better informed decisions
Lead with confidence and through
collaboration
DAY 3
Inspire and champion greater
inclusion within the Bank