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Digital Banking
embracing sunrise technologies
digitalisation of banking services has played a key role in
our successful evolution as a new-age small finance bank. We encourage and empower customers to conduct their banking operations through digital channels, including internet, phone and mobile banking. With our digital platform we have enabled paperless and handheld device-based loan origination and cashless disbursements for our customers with remittances credited directly to their accounts.
With our firepower in digital technologies, we have now devised an end-to-end digital account opening process for all customers. We have successfully piloted the procedure with 15,000+ customers in a very short duration and going forward, expect to onboard more patrons through this route.
We have done a host of upgrades in mobile banking, internet banking and business netbanking such
as Smart Search, GST payment facility and more. This includes
the introduction of four new languages—Marathi, Gujarati,
odia and punjabi, taking the total count of languages to nine—
and biometric authentication through finger-print login for mobile banking. our customers can register savings and current accounts on mobile applications to perform financial and non- financial transactions.
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