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eXpLoRinG neW technoLoGieS
We have a dedicated team for Robotic Process Automation (RPA) that concentrates on exploring areas where technology can help reduce turnaround time (TAT), resource consumption and so on. Currently, our reconciliation feature is enjoying the benefits of RpA.
collaborations to strengthen digital processes
We aim to provide end-to-end digital processes to our customers. therefore, we collaborated with Rupee power — a leading credit origination platform (crediton) — which will enable us in customer acquisition, credit assessment, kYc and loan processing across our products.
the platform helps in real-time credit decision-making, fraud detection and digital kYc with sales underwriting workflows, while exposing these services to lenders’ sales, digital and banking channels through apis, mobile apps and microsites.
In phase-wise development of these processes, we crossed the first base with our first model of Loan originating System (LoS), developed, tested and ready-to-go-live. the LoS comes with various features such as data entry of customers, eligibility check, real-time credit decisioning, disbursements and tracking case documents. It offers our relationship officers an easier way of doing business.
32 | AnnuAl RepoRt 2019-20