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                                                                                                   CAPE 02169032/MS SPEC 2016
                                                                                                   CAPE 02269032/MS SPEC 2016

                                                 FINANCIAL SERVICES STUDIES
                                                  UNITS 1 AND 2 - PAPER 032

                                                                MARK SCHEME

Question 2. (continued)

(b) Data collection techniques

Choose one of the following data collection techniques.

 Questionnaires
 Interviews
 Participant Observation
 Secondary Data, for example, documents
 Or any other suitable technique.

Justification for use of technique may include any two of the following:

   (i)  type of study (design)                        for  documents  you
  (ii)  objectives of study                           but  documents  and
(iii)   accessing the source of data; for example,
        cannot use in an interview or questionnaire
  (iv)  content analysis re: objectives organization
   (v)  time to conduct study
        cost of study

Correct, clear and complete statement giving reason        2 marks each
Limited statement giving reason                            1 mark each

                                                           [4 marks]

(c) Research instrument

           Design a short questionnaire interview schedule or outline the steps in
           the procedure used for the study (with five key questions).
           Either fixed choice or open ended questions would be acceptable.

           2 marks for each clear and correct item relevant to the study
           1 mark for each partially clear item relevant to the study

                                                           [10 marks]
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