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19. Trinidad and Tobago expressed concern about the late release of the CVQs®, unexplained
delay in the release of examination results, incorrect results and the unusual change in grades
one week after the on-line release of results.

20. Jamaica expressed concern about the general support received from the CXC and the level
of communication.

Appreciation and Recommendations

21. A number of countries expressed appreciation for the support given by the CXC and the
work the organization had undertaken throughout the year.

22. The following are recommendations to improve the Council’s operations and strengthen
its relationship with stakeholders.

I. CXC should consider a phased introduction of e-testing and give reassurance that
territories can continue paper-based testing until fully ready to participate in e-testing.
II. CXC should host a CPEA® Teachers Refresher Workshop in Montserrat.
III. CXC should defer the introduction of the Civic Literacy test for CPEA® in 2018 to facilitate
teacher training.
IV. CXC should factor into its strategic planning the availability of local resources and
appropriate timelines prior to rolling out major initiatives.
V. CXC should engage an independent verifier to assess the e-marking process in light of the
concerns raised about the quality of e-marking.
VI. CXC should delay the implementation of the CAD only requirement for CSEC® Technical
Drawing,
VII. CXC should review its timetable and schedule one examination per day when Paper -2
(am) examinations are listed.
VIII. CXC should make Media Kits available to centres at least two days prior to a sitting.

IX. Students’ password credentials must be double-checked and verified by CXC before
advising invigilators/candidates of same.

X. There should be dedicated lines of communication among CXC/Local
Registrar/Invigilators (Technicians).
XI. Invigilators must satisfy functional ICT competencies in order to function effectively at e-
testing centres.
XII. An ICT technical must be assigned to each centre where candidates attempt e-testing
examinations.
XIII. Continued dialogue between the Examinations Section/Local Registrar and CXC in order
to find solutions to issues encountered.

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