Page 15 - The ART of Facilitation

Non-verbal cues or body language can be interpreted as negative by the audience or can be helpful in engaging the group/team. For example, standing up leaning against a wall with your arms crossed may suggest a closed mind or inattentiveness. This type of body language subtly inhibits the free flow of communication. However, by facing the group head on and keeping an open posture (keeping your arms open and not covering yourself in any way) you are able to be open to the group and model a level of comfort with the situation.
Use your arms to acknowledge, direct energy and move the ideas in the room.
If you are standing - move away from the one speaking, to thread their message and energy through the whole group. Careful of moving towards the speaker – that closes off the group.
Similar movement of energy can be activated even if seated, if necessary.
Consider standing during different parts of the process and perch rather than be seated with them. Be poised, in the athletic “ready” position.
Voice: The voice can be a “tell” that conveys presence, confidence, and full commitment to message and engagement with audience or it can also convey a shift, a holding back, or even hiding of thoughts.
An activated voice with variation and expression of emotion expresses more information and is more engaging.
Be aware of when you try to suppress your emotional response by forcing your voice into the monotone.
It then becomes boring and harder to follow.
Most people can “hear” past the suppressed emotion and sense how you feel - so being transparent is key.
We create story based on what we think people are thinking, so be open and transparent.
A balanced voice is easier to listen to; it conveys authenticity, transparency, and can fill a room easily.
Your openness with your voice and breath will encourage others to be open and brave as well.
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