Page 14 - The ART of Facilitation

Always Seeking Alignment
When we align our message, non-verbals, and voice with our head, heart and spirit we are able to more authentically share our vision, values and purpose and encourage others to do the same.
Message /Non-Verbals/Voice
Message: When facilitating not teaching - it’s their message, not ours. We are moving the knowledge in the room. We must remember to focus on what the group/team needs from us as the facilitator of information, which takes the pressure off us to “perform” perfectly. It’s about them and not us and we are freed up from a self-conscious focus.
Be clear and succinct with directives.
Make clear the purpose of the meeting and the benefit to the audience.
Acknowledge progress: Noting good use of time, everyone participating, interesting information that surfaces, big steps toward the goal, etc.
Non-Verbals: Don’t overlook this key awareness. While we generally think of verbal skills as the most important facilitation skill, the role of non-verbal cues or body language is critical to facilitation. In a meeting, these nonverbal messages are constantly flowing and being interpreted – correctly or incorrectly.
Be aware that we are always sending a message. It may not be what we intend. Be open to switching things up if you are being misread. Take responsibility and change it up if necessary. “Landing” is more important than “take off” – how you are being received is more important than defending your intention.
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