Page 27 - Dante Controller User Guide

Dante Controller User Guide

If a device is un-enrolled while it is set to one of these latency values, its latency will be automatically reset
to the default value for the device.

Device Lock

Device Lock allows you to lock and unlock supported Dante devices using a 4-digit PIN (Personal
Identification Number).

When a device is locked, audio will continue to flow according to its existing subscriptions, and it can be
monitored, but it cannot be controlled or configured – its subscriptions and configuration settings become
read-only.
To configure a locked device you must first unlock it using the PIN with which it was locked.
Locked devices can be identified by:

n A small gray padlock icon against the device name in the Network View > Routing tab
n A red background highlight when the device is moused over in the Network View > Routing tab
n A check (tick) in the Device Lock column in the Network View > Device Info tab

n A red padlock icon in the Device View toolbar

Not all Dante devices support Device Lock. The feature will be rolled out over time via device manufacturer
firmware updates.

To check if a Dante device can be locked:
n Use the Advanced Filter to check for locked, unlocked and unsupported devices
n Check the Device Info tab – devices that support Device Lock have a checkbox in the Device Lock
column; devices that do not support Device Lock show ‘N/A’ in the Device Lock column

n Open the device in Device View – if the padlock icon in the toolbar is blue or red, the device supports
device lock; if it is grayed out, it does not support Device Lock
n If in doubt, contact the device manufacturer

Note: Earlier versions of Dante Controller (prior to v3.10) do not support Device Lock, and will not
actively identify when Dante devices are locked. Attempts to configure or subscribe to a locked
device in earlier versions of Dante Controller will fail silently.

Locking a Dante device

To lock an unlocked Dante device:

Using Device View

1. Open the device in Device View (Ctrl + D, or Command + D) and click the padlock icon

The Lock Device panel is displayed.
2. In the Lock Device panel, enter a 4-digit PIN in the PIN field.

3. Enter the same PIN in the Confirm PIN field.
4. Click ‘Lock’.

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