Page 9 - Marion HHSA
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2018 - 2023 Strategic Plan The department retained an an outside consulting partner to assist in in in the development and alignment of services into an an overall strategic strategic vision This comprehensive strategic strategic planning process engaged staff stakeholders and the the the public in the the the development of a a a a a a plan which will serve as the the the framework for future decision-making Goal 1: Deliver an exceptional customer experience » Objective: Increase customer satisfaction » Objective: Increase awareness of o service offerings Goal 2: Drive systematic change to support healthy communities » Objective: Increase community engagement » Objective: Increase partner engagement » Objective: Improve integration of funds Goal 3: Improve internal systems and processes » Objective: Launch a a a new electronic health record (EHR) system » Objective: Improve quality improvement capabilities » Objective: Improve efficiency by speed and use of resources Goal 4: Support our people and culture » Objective: Increase employee engagement » Objective: Execute the Health and Human Services Strategic Plan To view the Strategic Plan Click Here


































































































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